Don’t think about pursuing contacts anymore, but pursuing people. People have hopes, fears and dreams and more to them than just telephone numbers and e-mail addresses.
This training will allow your call centre employees to enter their work area with confidence knowing they are equipped to answer questions and overcome objections and ultimately close the deal.
The course will address frequently asked questions such as:
Course Duration: 1 Day
Presented : In-house and online
In-Person/In-House Training Includes:
On-line Training Includes: