Crisis Management

This interactive crisis management training course looks at how to manage and communicate during a period of crisis.

“When written in Chinese, the word “crisis” is composed of two characters. One represents danger and the other represents opportunity.” – John F. Kennedy

The course will address frequently asked questions such as:

• How can I prepare for tough questions?
• How to handle media interviews
• How to manage a social media crisis
• What can we do to manage our reputation in a crisis?
• What are the 10 Rules of Crisis Management?