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Delegation Skills

Training and Development

This training course on Delegation Skills looks at how systematic delegation will improve organizational efficiency and productivity. When used properly, delegation is an effective way of managing personal time and developing staff. Delegation should be done at the correct time, include challenging tasks, and the responsibility and authority for achieving those tasks.

The course will address frequently asked questions such as:

  • What delegation is and what it is not?
  • What are the barriers to delegation?
  • How to effectively delegate?
  • What cannot be delegated?
  • How to give clear instructions for measurable outcomes?
  • How to manage adherence to deadlines?
delegation skills training

Who should attend?

  • Middle Management
  • Supervisors
  • Team Leaders
  • People who have been earmarked for succession

Delegation Skills Training Outline


  • Unpacking what delegation is and is not
  • Why is delegation a key management tool
  • Advantages of delegation

Barriers to Delegation

  • Understanding the barriers
  • Practical tips and tools to overcome the barriers

Rules of Delegation

  • Delegation not abdication
  • Delegation not micro-management
  • Activities to delegate
  • What cannot be delegated
  • When and when not to do it

Effective Delegation

  • Clear instructions for measurable outcomes
  • How to minimize risk
  • How to manage adherence to deadlines
  • The RACI principle of delegation and role sharing
  • How to give and receive feedback
  • Difficult feedback steps
  • How to monitor progress
  • Time management for delegation principles


Additional Information

Course Duration: 1 Day

Presented : In-house and online



  • Comprehensive manual
  • Framed certificate of attendance
  • Notepad & Pen
  • Superior training venue with delicious lunch, teas and refreshments

Contact us for more information