This powerful 4 – hour workshop will equip your management, team leaders and supervisors with the knowledge and understanding to enable them to manage and improve Employee Engagement within your organization.
“When people are financially invested, they want a return. When people are emotionally invested, they want to contribute.”–Simon Sinek
After attending the workshop your delegates will be able to:
- Understand why measuring and improving Employee Engagement is critical to business performance
- Define Employee Engagement
- Understand what Employee Engagement is not!
- Realize that Employee Engagement is a management imperative, not a feel-good HR tool
- Recognise how improved Employee Engagement is a critical component of Customer Service
- Practically implement Employee Engagement techniques and tools