Training and Motivational Experts

National Certificate: Generic Management Level 5

SAQA Qualification ID 59201 , NQF Level 5, 162 Credits | 20 OPSA CPD Points



Effective management and strategic leadership lie at the heart of every successful organisation. In an increasingly complex, global environment, executives are expected to lead their organisations in strategic decision making, ensuring that their input is relevant and fresh. Combining innovative design with a strong emphasis on developing superior workplace performance, this program provides learners with a national qualification. The sessions are focused on providing learners, and their organisations, with a competitive edge by developing their strategic perspective, creativity and vision. Facilitation is by subject-matter-experts who will share practical global insights, leadership acumen and key strategic thinking skills. Personal development, coupled with group and individual feedback, challenging exercises and practical strategy tools will ensure that learners are ready to perform in the workplace on their return.


Course Designed For

This qualification is ideal for middle and senior managers or people earmarked for this position as the sessions cover gap-training of concepts and principles relating to the specific topics and outcomes of this qualification.

Entry Requirements

It is assumed that learners wishing to enter a programme leading to this qualification have Communication Literacy, Numeracy and equivalent to NQF Level 4 (matric), and at least one year’s managerial experience.

Qualification Objectives

  • Initiate, develop, implement and evaluate operational strategies, projects and action plans to improve the effectiveness of their teams
  • Monitor and measure performance and apply continuous and innovative improvement interventions in their unit
  • Lead and manage teams to enhance individual, team and unit effectiveness
  • Build relationships with colleagues, superiors and stakeholders across the value chain
  • Apply the principles of risk, financial and knowledge management and business ethics internally and externally
  • Enhance the development of teams and team members

Qualification Outline

Cluster 1: Ops Strategy and Planning

  • Managing successful meetings
  • Devising and applying strategies to establish and maintain workplace relationships
  • Developing, implementing and evaluating an operational plan

Cluster 2: Organising

  • Formulating recommendations for a change process
  • Evaluating current practices against best practice
  • Writing effective reports

Cluster 3: Leadership and coaching

  • Selecting and coaching first line managers
  • Developing a leadership development strategy
  • Empowering team members through recognizing strengths, encouraging participation in decision making and delegating tasks

Cluster 4: Controlling

  • Building teams to achieve goals and objectives
  • Mastering business communication
  • Applying the principles of project management

Cluster 5: Ethics and Risk

  • Applying the principles of knowledge management
  • Monitoring, assessing and managing risk
  • Managing business finance

Cluster 6: Conflict, Diversity and Negotiation

  • Managing conflict and diversity
  • Conducting successful negotiations
  • Managing people development and talent management