The year 2020 made us realise that if you want to survive and succeed in business, adaptability is essential, and change is inevitable. Constant development and refreshing of soft skills have become core to businesses’ success.
The sudden pandemic pushed business operations, and the ability to continuously develop their human capital’s skills, into the 4th Industrial Revolution much earlier than was anticipated. Markets and consumer buying habits are also changing with every lockdown which makes the economy very unpredictable. Questions like, “how to handle customers?”; “how to manage a sales team remotely?”; “how to deal with employee issues?”; and even “how to promote mental health and employee wellbeing in 2021?”, are some of the concerns that need to be addressed with proper skills training.
At the beginning of 2020, a lot of companies did not realise just how much can be done remotely. They did not grasp how far technology could assist us in doing business. Among all the things we have learned during 2020 and the pandemic, one thing is for certain; the Fourth Industrial Revolution has arrived and is here to stay. Is your business ready? Can you confidently say that your employees have all the future skills they need to tackle 2021 by the horns?
Businesses or relationships cannot thrive without proper communication and efficient collaboration. People tend to avoid difficult scenarios and communication which might lead to stressful situations. Life is full of conflict, difficult conversations, and people. The key is to gain practical skills to effectively manage this in an emotionally intelligent manner. Effectively dealing with people and teams, especially in the workplace, requires some important skills which one can learn. It can be challenging but vitally important for success.
Power hours and short workshops are ideal for businesses that can’t spare the time to send their employees on long courses. These types of quick training sessions are used to continuously develop employees’ skills, help generate ideas, assist with planning, realign teams, and motivate staff on an ongoing basis. You only need a few hours and if you book a power hour or short workshop there is the option of attending remotely or adopting a blended approach.
Black Friday is an international “sale” or “discounts” event especially big in the retail environment whether it be in-store or online. This year it falls on 27 November, usually the fourth Friday of November each year. On this day shoppers can get massive discounts or offers on various products from participating retailers. Black Friday is also used as a drawing card to get customers into retail stores or get more traffic to e-commerce sites to buy other products as well. The stores also use this day to create brand awareness.
It seems like many companies forget how important it is to realign teams with their strategies and goals on an ongoing basis. Now more than ever, the realignment of Sales and Marketing Teams are essential as we approach the peak season at the end of a year known for its unpredictability and economic turmoil. Senior Management should give this process adequate time and the attention it deserves.
In South Africa, with its diverse cultures, people of all shapes, sizes, colours, ethnic backgrounds, live and work together. Still, discrimination, exclusion, and stereotypical mind-sets negatively impact businesses and morale in the workplace. Most of the time, these unconstructive outlooks transpire because of a lack of awareness and understanding on how to accommodate someone who is different. But as Helen Keller said, “Although the world is full of suffering, it is full also of the overcoming of it.”
Alarming statistics indicate that diabetes is rapidly increasing globally. Approximately 422 million people globally have diabetes. Type 2 diabetes is the most common under adults, and four times as many people have Type 2 diabetes today compared to 36 years ago, according to The WHO. They also state that 1.6 million people die as a result of diabetes each year.
According to Stats SA 7.5% of South Africans are disabled of which women make out 8.3% and men 6.5%. In terms of the work environment, the South African Employment Equity Act protects people with disabilities against unfairness within the workplace. This Act defines a person with disabilities in the workplace as: “someone who has a long term or recurring physical, including sensory or mental impairment which substantially limits their prospect of entry into or advancement in employment.”
When most people think of a disabled person, one automatically presumes someone who is wheelchair bound, deaf or blind, right? But there is a lot more to it. The disability is not just as a result of genetics or disease, but could suddenly be brought onto anyone’s life because of an accident or trauma or even a severe illness. For it to be considered a disability in the workplace it has to limit an employee’s hearing or vision, speech, mobility, or intellectual or emotional function. So what conditions are excluded?
Very few organisations and employees in South Africa were prepared to convert to blended workforces so suddenly. But as the lockdown was systematically lifted, a lot of companies that went back to their old traditional office spaces are now weighing up the benefits of having lasting remote or blended workforces.
Most company leaders were pleasantly surprised at the independency of employees and increased productivity. They saw the potential cost savings in huge overheads like office space rental and most employees loved the flexibility and reduced travel time. Suddenly blended workforces looked much more appealing to both the company and the employee.
Don’t underestimate what a huge role emotions play in our lives. Your mood impacts your relationships, your work performance and your outlook. Feeling psychologically safe in any environment helps employees to deal with stress in a healthy way and helps to transform negative thoughts into positive ones.
Emotional and Mental Wellness is an essential part of overall Workplace Wellness. It ensures employee productivity, positive workplace morale and helps employees build good workplace relationships. When wellness problems are left unchecked or not detected early enough, it can ultimately lead to a very high staff turnover, decrease productivity and can ultimately impact the company’s bottom line. Workplace counselling offers the ideal platform to deal with emotional, mental health and workplace performance issues. This is Part 3 of The Mindspa Institute’s effort to create awareness of good Mental Health in the Workplace.
According to a fact sheet published by the World Health Organisation, “Globally, an estimated 264 million people suffer from depression…” Their studies also, “estimates that depression and anxiety disorders cost the global economy US $1 trillion each year in lost productivity.” October is World Mental Health Awareness month. This article is part 2 of a series of 3 articles in an effort by The Mindspa Institute to help create awareness of good mental health in the workplace.
Recognised world-wide, October is Mental Health Awareness month. According to the online dictionary Mental Health can be defined as “a person’s condition with regard to their psychological and emotional well-being.” Unfortunately, in many workplaces, mental health and its influence on physical health is still misunderstood. Companies still underestimate the financial impact it has on business. This is the ideal time for proactive management in companies to create awareness of employee wellbeing and to elevate their own wellness programmes in order to promote beneficial Mental Health.