Training and Motivational Experts

Negotiation Skills Training

Negotiating is the process by which two or more parties with different needs and goals work to find a mutually acceptable solution to an issue. Because negotiating is an inter-personal process, each negotiating situation is different, and influenced by each party’s skills, attitudes and style. It is a process by which compromise or agreement is reached while avoiding argument and dispute.

Negotiation isn’t limited to “big decisions.” When you’re working with other people, much of your time is spent negotiating – even if it’s just deciding whose turn it is to collect the coffees! For projects to be successful, roles, strategies, targets, and deadlines all need to be agreed, ideally to everyone’s satisfaction.

The course will address the following frequently asked questions:

  • Why negotiation is important?
  • What are negotiation techniques?
  • What negotiation means?
  • Situations where negotiation is needed?
  • Which negotiation strategies are most successful?

Who should attend?

  • Middle management level employees
  • Supervisors
  • Team leaders
  • Employees who have been earmarked for succession into management

Training Outline

Course Outcomes

What is Negotiation?

The Need for Negotiation Skills

What scares us about negotiating?

What do we need to know about negotiation?

How to approach the negotiation process

Choose Your Negotiation Style

The 5 Negotiation Styles

Negotiation Process

Negotiation Strategies

3 Important elements that affect the outcome

Win-Win Negotiation

Principled Negotiation

Negotiation Tips

Top 10 Factors For Successful Negotiating Skills

Role Plays


Additional Info

  • Course Duration: 2 Days
  • Includes:
    Comprehensive manual
    Framed certificate of attendance
    Notepad & Pen
    Superior training venue with delicious lunch, teas and refreshments
  • In-house Training: Contact Us