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Training and Motivational Experts

Chairing Productive Business Meetings

“Meetings! Meetings! Meetings!
Do they ever achieve anything or do they just let a lot of hot air out of an already over inflated balloon?” 

Anthony T. Hincks

Poorly managed meetings have been called the black holes of the work day and can weaken your company's productivity. Too many meetings, lack of preparation, no follow-up and employees zoning out because they've lost interest are among the typical problems. Badly managed meetings can also have a negative effect on employee morale and teamwork. 

In addition the Coronavirus (COVID-19)  has made virtual meetings become an essential part of how modern businesses maintain productivity and continuity. While virtual meetings have likely been a part of your daily work routine for some time now, it’s still easy to fall victim to some major meeting faux pas. 

This intensive course will equip you with the knowledge, skills and expertise to handle a range of techniques required to successfully chair business meetings and deal with the following questions and issues:

  • What is the role and duties of the chairperson?
  • Group Dynamics in Meetings - How it can affect decisions
  • How to Solve Problems in a Meeting 
  • Consensus Decision-Making Pros and Cons
  • How to Avoid Power Dynamics in Meetings 
  • How to Talk About Sensitive Topics So That People Will Listen
  • How to deal with difficult people in a meeting
  • What steps to take to evaluate the success of the meeting
  • How to manage conflict during a meeting
  • How to ensure virtual meeting engagement from all participants?
  • How to prepare for a virtual meeting

NQF Level 4

Who should attend?

  • Management level employees who have to lead or attend meetings

Course Outline

Why do meetings matter?

  • Why Do Meetings Have A Bad Reputation?
  • Ways to Prevent Pointless Meetings
  • Where Managers Go Wrong With Meetings

The Meeting Structure – Planning and Executing Professional Meetings

  • The Stages of an Effective Meeting
  • The Ten Commandments of Effective Meetings
  • Scheduling and Administration of Meetings


Practical Agenda Setting and Minute – Taking Guidelines

  • The Agenda
  • What is a meeting agenda?
  • How to write a meeting agenda
  • Sample Meeting Agenda
  • Why Meeting Minutes Matter
  • 5 Reasons Why Meeting Minutes Are Important
  • Meeting Minutes Do’s And Don’ts
  • What should be included in the minutes of a meeting?
  • Example of Minutes


Clarifying the role and duties of the chairperson

  • The role of the chairperson in a business meeting
  • The duties of the chairperson in a business meeting
  • 8 Main Powers of the Chairperson in a Meeting


Best Practices for more productive business meetings

  • How to Lead Effective Team Meetings: 8 Best Practices
  • 12 secrets to holding more productive business meetings
  • 5 Best Meeting Practices Every Leader Should Follow
  • Group Dynamics in Meetings - How it can affect decisions
  • Roles played in a group setting
  • 6 Tips to Improve Group Dynamics
  • Managing Up: Avoid Power Dynamics in Meetings and Bring Higher-ups Together
  • How to Solve Problems in a Meeting
  • How to Talk About Sensitive Topics So That People Will Listen
  • How to deal with difficult people in a meeting
  • Evaluating the success of the meeting


Virtual Meeting Etiquette.

  • Introduction to virtual presentations
  • Problems Unique to Virtual Meetings
  • The 7 Rules of Virtual Meeting Etiquette Every Professional Should Know
  • 10 Common Mistakes in Online Meetings and How to Avoid Them
  • 15 Best Practices for Virtual Meeting Engagement
  • 10 Strategies to Make Your Virtual Meetings Successful


How to manage conflict during a meeting

  • What Is Conflict?
  • A Typical Escalation
  • Clarifying Confusion About Conflict
  • When Is Conflict Needed?
  • Managing Conflict in Meetings
  • Handling Disagreements on the Spot
  • Resolving Conflict
  • Tips on promoting positive conflict
  • Tips on managing negative conflict

Additional Info

  • Course Duration: 2 Days
  • Includes:
    Comprehensive manual
    Framed certificate of attendance
    Notepad & Pen
    Superior training venue with delicious lunch, teas and refreshments
  • In-house Training: Contact Us