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Training and Motivational Experts

Leadership Training

This course is aimed at employees who have been earmarked for succession or find themselves in a management position for the first time. This training intervention will equip the delegates not only with a list of actions all leaders and managers should take and which mistakes to avoid, but also how to build and lead teams to great performance. It will cover all aspects related to leadership requirements in today’s business world, including managing change, communicating powerfully and effectively motivating and inspiring a team through emotionally intelligent behavioural management of people. It will provide them with the knowledge and know-how, to ensure sustainable successful leadership and management into the future and help them to be smart with people.

Lead with conviction!

NQF Level 5

Who should attend?

  • Middle management level employees
  • Supervisors
  • Team leaders
  • Employees who have been earmarked for succession into management

Training Outline

Develop Your Leadership And Management

  • What Is Leadership?
  • Leadership “Styles” That Make Up Outstanding Leaders
  • The New Leadership Skills Set
  • Core and Adaptive Leadership Skills
  • Top 5 Gaps in Leader’s Awareness
  • The character and values of leadership
  • The character and values of leadership
  • The Ingredients of Ethical Value Based Leadership
  • Differences Between Leadership and Management
  • Old vs New Leadership Thinking
  • Traditional versus High Performance Organisations
  • 7 Biggest Problems with Leadership Today
  • Common Mistakes Leaders Make
  • The Top 6 Leadership Challenges Around the World
  • 4 concrete things leaders can do to address these common challenges
  • Summary of Good to Great by Jim Collins
  • 10 Must-Ask Questions To Supercharge Your Leadership
Case Studies
  • Leader Lets Other People Find Meaning in Their Lives
  • CMI - The Importance of Effective Management
  • Using a Range of Management Styles to Lead a Business Enterprise
  • Decision Making Techniques
  • Delivering a Business Strategy
  • Leadership Self-Assessment Activity

Teamwork And Motivation

  • What is Teamwork?
  • Ingredients of a Great Team
  • The Ten Characteristics of Effective Teamwork
  • 15 Effective Ways to Motivate Your Team
  • Energizing Your People to Achieve Good Things
  • Types of Motivation
  • Motivation in the Workplace
  • Motivation in Management
  • Powerful Leadership Lessons from the Movie ‘Coach Carter’
Case Studies
  • Values into Vision Syngenta

Delegation

  • What is Delegation
  • Why is delegation a key leadership tool?
  • Effective Management Through Task-Relevant Maturity
  • How To Delegate The Right Tasks To The Right People
  • Key steps of successful delegation
  • Barriers to effective delegation
  • The RACI Principle of Delegation, Role Division and Work Sharing
  • Examples of levels of delegation

Emotional Intelligence

  • What is Emotional Intelligence?
  • Origins of the Concept
  • The Five Domains of EQ
  • How to Improve Your Emotional Intelligence
  • Self-Assessment Exercises: Eq Self-Assesment
  • Emotional Intelligence Self-Assessment – Dr Dawie Smit
  • Self-reflection – Assertiveness Questionnaire
  • Assertiveness and Responsiveness Self-Assessment

Communicating Effectively In The Workplace

  • What is Effective, Productive Communication
  • Key Facts About the Way We Communicate
  • Understanding the Communication Process and Types
  • Non-verbal Behaviours for Productive Communication
  • How to Overcome Communication Barriers to Establish Trust and Rapport
  • How to Listen Actively and Give Constructive Feedback
  • Listen to More than Words
  • Steps to active listening and understanding
  • Feedback
  • How to Have a Difficult Conversation with Difficult People
  • Communicating Important Decisions
  • How to prevent pointless meetings
  • Self-Assessment Exercises
  • Communication Skills Self-Assessment
  • Inter-personal Communication Skills Self-Assessment

Transactional Analysis

  • Roots of Transactional Analysis
  • Life Positions
  • The Script
  • Script Analysis
  • Permissions and Injunctions
  • Redecisions
  • Strokes
  • Games
  • Ego States
  • Blame model

Additional Info

  • Course Duration: 2 Days
  • Includes:
    Comprehensive manual
    Framed certificate of attendance
    Notepad & Pen
    Superior training venue with delicious lunch, teas and refreshments
  • In-house Training: Contact Us
Published in Middle Management
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