NQF Level 5
Who should attend?
- Middle management level employees
- Supervisors
- Team leaders
- Employees who have been earmarked for succession into management
Training Outline
DEVELOP YOUR LEADERSHIP AND MANAGEMENT
- What Is Leadership?
- Leadership “Styles” That Make Up Outstanding Leaders
- The six signature traits of an inclusive leader.
- The New Leadership Skills Set
- Core and Adaptive Leadership Skills
- Top 5 Gaps in Leader’s Awareness
- The character and values of leadership
- The Ingredients of Ethical Value Based Leadership
- Differences Between Leadership and Management
- Old vs New Leadership Thinking
- Traditional versus High Performance Organisations
- 7 Biggest Problems with Leadership Today
- Common Mistakes Leaders Make
- The Top 6 Leadership Challenges Around the World
- 4 concrete things leaders can do to address these common challenges
- Summary of Good to Great by Jim Collins
- 10 Must-Ask Questions To Supercharge Your Leadership
- CASE STUDIES
- LEADERSHIP SELF-ASSESSMENT ACTIVITY
TEAMWORK AND MOTIVATION
- What is Teamwork?
- Ingredients of a Great Team
- The Ten Characteristics of Effective Teamwork
- 15 Effective Ways to Motivate Your Team
- Energizing Your People to Achieve Good Things
- Types of Motivation
- Motivation in the Workplace
- Motivation in Management
- Powerful Leadership Lessons from the Movie ‘Coach Carter’
- CASE STUDIES
DELEGATION
- What is Delegation
- Why is delegation a key leadership tool?
- Effective Management Through Task-Relevant Maturity
- How To Delegate The Right Tasks To The Right People
- Key steps of successful delegation
- Barriers to effective delegation
- The RACI Principle of Delegation, Role Division and Work Sharing
- Examples of levels of delegation
WHY EMOTIONAL INTELLIGENCE IS IMPORTANT IN LEADERSHIP
- What Is Emotional Intelligence?
- The Four Components Of Emotional Intelligence
- Why Emotional Intelligence Matters
- 5 Aspects of Emotional Intelligence Required for Effective Leadership
- Why Emotional Intelligence Is Indispensable For Leaders
- 10 things leaders with emotional intelligence never do
- High EQ Crucial Conversations to improve behavior and performance
- SELF-ASSESSMENT EXERCISES: EQ SELF-ASSESSMENT
WHY COMMUNICATION IS IMPORTANT FOR LEADERS
- How Important Is Communication for Leaders?
- 3 Facts about Communication for Leaders
- 5 Tips for Leaders to Communicate More Effectively
- How Successful Leaders Communicate With Their Teams
- 10 Communication Secrets Of Great Leaders
- Communicating Important Decisions
- How to prevent pointless meetings
- SELF-ASSESSMENT EXERCISES
TRANSACTIONAL ANALYSIS
- Roots of Transactional Analysis
- Life Positions, Scripts and Games
- Ego States
- In Summary