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Training and Motivational Experts

Mini MDP Management Training Development Programme

This 5 day programme is a training intervention that will equip the attendees not only with a list of actions all leaders and managers should take and which mistakes to avoid, but also how to build and lead teams to great performance. The programme will cover all aspects related to leadership and management requirements in today’s business world, including managing change, continuous improvement, strategic planning, implementation and monitoring, communicating powerfully and effectively motivating and inspiring a team through emotionally intelligent behavioural management of people. It will provide them with the knowledge and know-how to ensure sustainable successful leadership and management into the future and help them to be smart with people.

 The course will address frequently asked questions such as:

  • What management mistakes should I avoid?
  • How can I build and lead a team for improved performance?
  • How do I manage change in myself and my team?
  • How can I implement continuous improvement in my business?
  • How can I improve my communication, listening and feedback skills?
  • How can I inspire my team through emotionally intelligent leadership?
  • How can I negotiate successfully?
  • How can I learn to delegate effectively?

Who Should Attend

  • Middle Management Level Employees
  • Supervisors
  • Team Leaders
  • Employees Who Have Been Earmarked for Succession into Management

Training Outline

Module 1 (2 Days)

LEADERSHIP AND MANAGEMENT

  • What Is Leadership?
  • Leadership “Styles” That Make Up Outstanding Leaders
  • The six signature traits of an inclusive leader. 
  • The New Leadership Skills Set
  • Core and Adaptive Leadership Skills
  • Top 5 Gaps in Leader’s Awareness
  • The character and values of leadership
  • The Ingredients of Ethical Value Based Leadership
  • Differences Between Leadership and Management
  • Old vs New Leadership Thinking
  • Traditional versus High Performance Organisations
  • 7 Biggest Problems with Leadership Today
  • Common Mistakes Leaders Make
  • The Top 6 Leadership Challenges Around the World
  • 4 concrete things leaders can do to address these common challenges
  • Summary of Good to Great by Jim Collins
  • 10 Must-Ask Questions To Supercharge Your Leadership
  • CASE STUDIES
  • LEADERSHIP SELF-ASSESSMENT ACTIVITY

TEAMWORK AND MOTIVATION

  • What is Teamwork?
  • Ingredients of a Great Team
  • The Ten Characteristics of Effective Teamwork
  • 15 Effective Ways to Motivate Your Team
  • Energizing Your People to Achieve Good Things
  • Types of Motivation
  • Motivation in the Workplace
  • Motivation in Management
  • Powerful Leadership Lessons from the Movie ‘Coach Carter’
  • CASE STUDIES

DELEGATION

  • What is Delegation
  • Why is delegation a key leadership tool?
  • Effective Management Through Task-Relevant Maturity
  • How To Delegate The Right Tasks To The Right People
  • Key steps of successful delegation
  • Barriers to effective delegation
  • The RACI Principle of Delegation, Role Division and Work Sharing
  • Examples of levels of delegation

WHY EMOTIONAL INTELLIGENCE IS IMPORTANT IN LEADERSHIP

  • What Is Emotional Intelligence?
  • The Four Components Of Emotional Intelligence
  • Why Emotional Intelligence Matters
  • 5 Aspects of Emotional Intelligence Required for Effective Leadership
  • Why Emotional Intelligence Is Indispensable For Leaders
  • 10 things leaders with emotional intelligence never do
  • High EQ Crucial Conversations to improve behavior and performance
  • SELF-ASSESSMENT EXERCISES: EQ SELF-ASSESMENT

WHY COMMUNICATION IS IMPORTANT FOR LEADERS

  • How Important Is Communication for Leaders?
  • 3 Facts about Communication for Leaders
  • 5 Tips for Leaders to Communicate More Effectively
  • How Successful Leaders Communicate With Their Teams
  • 10 Communication Secrets Of Great Leaders
  • Communicating Important Decisions
  • How to prevent pointless meetings
  • SELF-ASSESSMENT EXERCISES

TRANSACTIONAL ANALYSIS

  • Roots of Transactional Analysis
  • Life Positions, Scripts and Games
  • Ego States
  • In Summary

Module 2 (1 Day)

BUSINESS ACUMEN

Understand and speak business language

  • Comprehensive A-Z listing of business and management terms
  • Critical financial terminology everyone should know and understand

Effective decision making and problem solving techniques

  • Peter Drucker’s 5 Elements of an Effective Decision Making Process
  • How to make a good business decisions step by step
  • Four basic Problem Solving Steps

Understanding the 5 Essential Elements of Business Acumen

  • Cash and Cash Flow
  • Growth
  • Margin
  • Velocity
  • Customer

Group Exercise to understand how each delegate can impact on the 5 essential elements and specific action plans than can be implemented.

Understanding Strategy

  • The importance and benefits of strategic management
  • Elements of the strategic planning process
  • Why strategic planning fails

Internal and External Environment Analysis

  • Definition of a SWOT Analysis
  • How to do a SWOT analysis on your business
  • Translating SWOT issues into actions

Turning Plans into Profit

  • How to measure whether your strategy is effective
  • Balanced scorecard approach
  • Key Performance Indicators
  • Michael Porter’s Five Forces Analysis

Glossary of terminology and definitions from business and management


Module 3 (1 Day)

UNDERSTANDING AND MANAGING CHANGE

What Is Change?

  • Change Management
  • Types Of Change
  • When And What Needs To Change?
  • The 8 Major Forces Shaping the Future
  • What future skills and competencies are our workforce going to need?
  • How To Prepare Your Company And Team For Change
  • Change Management Toolkit

Implementing the change

  • Managing Change In The Workplace
  • Managing The Emotions Around Change
  • Managing Resistance To Change
  • Have Clear Expectations

Communicating the change

  • Communicating Important Decisions
  • Change Communications Checklist

Anchor your change to the company culture

  • Company Culture
  • Characteristics Of Healthy Organisational Cultures
  • Align The Company Culture

Managing Diversity

  • What Is Diversity In The Workplace?
  • 7 Biggest Diversity Issues In the Workplace
  • 8 Amazing Benefits of Cultural Diversity in the Workplace
  • Difference between superficial and deep-level diversity
  • Managing Diversity
  • Diversity management process and skills required
  • Employment issues
  • How well do you manage diversity in your unit?
  • Start a Dialogue Using these Questions

Module 4 (1 Day)

CONFIDENCE AND ASSERTIVENESS TRAINING

Self-Confidence

  • What Is Confidence?
  • Our Self-Concept Affects Our Self-Confidence
  • Dealing with Past “Failures” And Low Self-Confidence
  • Self-Confidence and Life Skills
  • How Can I Project Confidence Even If I Don’t Yet Feel Confident
  • How to Create the Right Impression
  • Analyse Your Own Levels of Confidence in Various Situations
  • High Levels of Self-Confidence Are Important - But Why
  • Practical Ways to Enhance Your Confidence
  • Factors That Increase Self-Confidence
  • Creating a Positive Outlook
  • The Top 25 Positive Words and Phrases
  • Essential Steps to Increase Your Confidence Levels - How To Ensure You Get What You Want
  • The Seven Habits of Highly Effective People®

Assertiveness

  • What Is Assertiveness?
  • Assertive Versus Unassertive and Aggressive Behaviour
  • Analyse Your Own Assertiveness Levels - How to Be More Assertive
  • How to Turn Aggressive Behaviour into Assertive Behaviour
  • Changes You Can Expect From Being Assertive
  • How to Manage Conflict in an Assertive Manner
  • Essential Steps to Increase Your Levels of Assertiveness
  • Key Life Skills - Self-Assessment

Practical Exercises, Tips and Tools

  • How to Communicate Confidently
  • How to Have a Difficult Conversation with Your Boss, Colleagues, Friends or Family
  • Tips for Being Assertive - How To Become the Person You Want To Be
  • Tips That Can Help You Be More Assertive
  • How to Deal With Difficult Situations in a Confident, Assertive Manner
  • Practical Exercise

Self-Assessment Exercises

 

Additional Info

  • Course Duration: 5 Days
  • Includes:
    Comprehensive manual
    Framed certificate of attendance
    Notepad & Pen
    Superior training venue with delicious lunch, teas and refreshments
  • In-house Training: Contact Us