Training and Motivational Experts

Perfomance Management Training

This training course looks at why performance management is critical to business success, managing poor performance and motivation of your team.

“In business, words are words; explanations are explanations; promises are promises, but only performance is reality.” - Harold S. Green

Who should attend?

  • Middle to Senior Management

Training Outline

Session 1- First part of the day

  • Why is performance management critical to business success?
  • The basic elements of performance management
  • How to set performance objectives and goals that align with your strategy
  • Understanding Key Performance Areas (KPA’s) and Key Performance Indicators (KPI’s) in conjunction with the employee’s job description
  • Managing poor performance
    • What Are Some of the Main Differences between Traditional and High Performance Organizations?
    • Recognize the early signs of poor performance, negative attitude or burn-out problems
    • How to deal with personal problems brought to work
  • Motivating your team
    • Understand the power of motivation
    • Top 5 High Performance Employee Motivation Techniques
    • Effective ways to reward employees
  • The Performance Review Process
    • How to prepare yourself and the employee
    • How to conduct a successful employee performance review
    • How to listen actively and give proper feedback
    • How to address poor performance and have that difficult conversation

Session 2 – Second part of the day

Practical Workshop

During this session the facilitator will lead the delegates through their company’s specific Performance Management Process. This will be a workshop approach where each delegate will be given the opportunity to follow the process, draw up a personal development plan, complete the documentation and role play various difficult scenario’s.


Additional Info

  • Course Duration: 1 Day
  • Includes:
    Comprehensive manual
    Framed certificate of attendance
    Notepad & Pen
    Superior training venue with delicious lunch, teas and refreshments
  • In-house Training: Contact Us