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# The Mindspa Institute

The greatest gap in the world is between “knowing” and “doing” so all our training workshops and interventions focus on bridging that gap through interacting with the business, its management and employees.

## Sitemaps

- [XML Sitemap](https://themindspa.co.za/sitemap.xml): Contains all public & indexable URLs for this website.

## Posts

- [Latest News](https://themindspa.co.za/news/)
- [The Training Gave Me Better Context](https://themindspa.co.za/business-acumen-training-2/) - Cedric Laguma Sales Executive Bidvest SACD: The training gave me better context of business terms and I found it very interactive and informative, the facilitator and material provided was excellent.
- [Very Impressive](https://themindspa.co.za/business-acumen-training-3/) - Luyolo Tyeku : Warehouse Manager Bidvest SACD: Very impressive and informative session that was well-presented. I will share the information with my team.
- [The Training was Perfect](https://themindspa.co.za/business-acumen-training/) - Waheed Khan Sales Executive Bidvest SACD: The training was perfect, so informative, I feel a lot more confident and prepared when selling our services from a business perspective.
- [Positive People are Powerful People](https://themindspa.co.za/positive-people-are-powerful-people/) - There is great value in maintaining a positive attitude and outlook on life. Your positive attitude can also encourage others to be positive. A positive person motivates achievement, teaches confidence, changes attitudes and is considerate towards work and family life. A positive person decides to live with a positive outlook and attitude to change their own life and influence the people
- [How to Achieve Self-Growth with Inner Self-Mastery](https://themindspa.co.za/how-to-achieve-self-growth-with-inner-self-mastery/) - Tim Tebow has a great quote that goes, “Don’t worry about what you can’t control. Our focus and energy need to be on the things we CAN control. Attitude, effort, focus – these are the things we can control.” These attributes are all part of self-development and self-growth, which you do have control over. The ability to
- [Personal Branding – A journey towards continuous improvement.](https://themindspa.co.za/personal-branding-a-journey-towards-continuous-improvement/) - “Personal branding begins the moment you discover yourself” ― Bernard Kelvin Clive Personal Branding is a continuous process where you discover, evaluate, grow and showcase “what you bring to the table”. It involves creating a personal brand and image, that represents your best qualities, skills, and experience. It is the combination of what values and principles are important
- [The Difference between a Role Model and a Mentor and How to Integrate the Two within a Business.](https://themindspa.co.za/the-difference-between-a-role-model-and-a-mentor-and-how-to-integrate-the-two-within-a-business/) - Mentors and role models empower people to live a certain way and influence the important decisions they make in their lives. Although the two terms “role models” and “mentors” are used interchangeably, there are distinct differences and similarities. The express definition of a mentor is someone, usually known to the other person, with more experience and knowledge, who guides and
- [The Do’s and Don’ts when Developing your Personal Elevator Pitch](https://themindspa.co.za/the-dos-and-donts-when-developing-your-personal-elevator-pitch/) - What is an Elevator Pitch? An Elevator Pitch is a core statement or introduction of about 30 seconds where you explain what value you or a brand can bring to the table. When looked at in a personal capacity, this statement typically helps you describe who you are, what your expertise or capabilities are and focus on
- [Doing the Right Thing – 7 Guidelines to Promote Ethical Conduct in Business](https://themindspa.co.za/doing-the-right-thing-7-guidelines-to-promote-ethical-conduct-in-business/) - Good ethical conduct in the workplace indicates that employees take pride in their company’s ethical standards and have respect for other employees, customers, suppliers, and partners. It also includes professional conduct, business etiquette and an understanding of the importance for each employee to represent their company’s brand in a positive manner. Ethical behaviour in the workplace is
- [How to Build a Personal Brand in 5 Steps](https://themindspa.co.za/how-to-build-a-personal-brand-in-5-steps/) - Life has become one big competition. Everyone wants and needs to outperform one another, both online and offline, with products, services, in sports or even in climbing that corporate ladder. It is absolutely about the one who stands out most, who is the best skilled and who markets themselves the best, that will thrive. Personal branding is about showing
- [It’s okay to ask for help, Women!](https://themindspa.co.za/its-okay-to-ask-for-help-women/) - Women will tell you that they have a hard time asking for help, so instead, they try to do everything themselves and end up dropping the ball or even burning out. They might have gone through life so used to being the one who gives the help, rather than the one at the receiving end. Ironically,
- [Frequently Asked Questions on Emotional Intelligence](https://themindspa.co.za/frequently-asked-questions-on-emotional-intelligence/) - What Is Emotional Intelligence? Emotional Intelligence (EI), often measured as an Emotional Intelligence Quotient (EQ), is used to describe an ability, capacity, or skill to perceive, assess, and manage the emotions of one’s self, of others, and of groups. How to Improve Your Emotional Intelligence Look honestly at how you think and interact with other
- [Compliments](https://themindspa.co.za/compliments/) - I want to take a moment to express my heartfelt gratitude for your tireless efforts, dedication, and unwavering commitment to excellence. Your hard work in training our delegates has been instrumental in helping our company achieve its goals, and we’re truly thrilled to have you as one of our valued training providers. As we embark
- [How to make good choices](https://themindspa.co.za/how-to-make-good-choices/) - We are all faced with so many decisions every day so the ability to make the right choice, the choice that is good for us, the choice that will bring us closer to a desired future, is essential to our wellbeing. Choice is also within our control, even if the circumstances are not always ours
- [How to Become a Role Model Manager.](https://themindspa.co.za/how-to-become-a-role-model-manager/) - A role model is someone who doesn’t necessarily tell you what to do but rather shows you how to act, react, live, work and improve through their good example. When you are in a managerial position, you are automatically seen as a leader within your organisation. Leaders are always observed closely whether it is by their
- [How to Mentor the Next Generation](https://themindspa.co.za/how-to-mentor-the-next-generation/) - Mentorship is a vital tool that can bring about the necessary change needed for the next generation of leaders. Most successful industry leaders will testify that they had or still have mentors. Mentorship benefits both the mentee and the business because it drives results. “Show me a successful individual and I’ll show you someone who had real positive influences
- [Influence Future Youth Leaders by Being Positive Role Models.](https://themindspa.co.za/influence-future-youth-leaders-by-being-positive-role-models/) - What will become of the leaders of tomorrow if they don’t have positive role models and good mentors? Just look at the news and listen to people talking. Our youth is in desperate need of leaders they can look up to, someone that guides them and whose example they can follow. Someone who teaches them how to lead a
- [26 Tips to Achieve a Work-Life Balance](https://themindspa.co.za/26-tips-to-achieve-a-work-life-balance/) - “In an analysis of 37 affluent countries, the Organisation for Economic Co-operation and Development (OECD) found which countries are working the longest hours, and what percent of the population is working very long hours at 50 or more a week. The country which was found to work the most hours was South Africa at 2,209
- [How to Adapt to Change in the Workplace.](https://themindspa.co.za/how-to-adapt-to-change-in-the-workplace/) - Change is daunting, but ultimately necessary and inevitable, especially in business. The businesses on the forefront of change are the ones that survive and prosper. And the employees who possess the skill of being highly adaptable to change, are the ones who get and stay employed as well as grow in their careers. “To improve is to change;
- [Let’s Teach You to Dance with Life.](https://themindspa.co.za/lets-teach-you-to-dance-with-life/) - How positive thinking can benefit your mental wellness. There is not a single person, who hasn’t had bad days, hasn’t gone through struggles, or hasn’t faced difficult challenges in their lifetime. To excel in life, you, unfortunately, must go through these ups and downs to gain experience and learn from them. As difficult as it
- [Explaining the Art of Delegating](https://themindspa.co.za/explaining-the-art-of-delegating/) - “If you want to do a few small things right, do them yourself. If you want to do great things and make a big impact, learn to delegate.” – John C. Maxwell, American author. We can explain delegation as the process of the workload and responsibilities being divided up between people. Yes, leaders are tasked with things
- [How to Spot and Retain Talent](https://themindspa.co.za/how-to-spot-and-retain-talent/) - Many Managers will tell you that one of their greatest challenges is to get and retain top talent. No business wants to have a high staff turnover. It’s not only costly, time consuming, hampers productivity and decreases staff morale, but also shows that your company is not a good place to work at. Furthermore, the invested
- [What is the Price of Leadership?](https://themindspa.co.za/what-is-the-price-of-leadership/) - If you know your corporate jargon, you’ve probably heard the term “Price Leadership”. But this article is not about a dominant company that determines the price of a product or service, but more about the “cost” leadership comes at. Although there are various styles of leadership, a lot of focus nowadays falls on Servant Leadership, a
- [How Sales Consultants can use EQ to Close a Deal](https://themindspa.co.za/how-sales-consultants-can-use-eq-to-close-a-deal/) - The World Economic Forum ranked Emotional Intelligence as one of the top skills to have by 2025. Yet, the vital role that emotional intelligence plays in sales, is often overlooked. Even research has shown that salespeople who received emotional intelligence training brought in more sales and closed more deals than those who did not receive training. EQ in sales consultants refers to the
- [How to Create an Emotionally Intelligent Elite Team](https://themindspa.co.za/how-to-create-an-emotionally-intelligent-elite-team/) - A lot of the time we concentrate on the emotional intelligence of the individual leader of a team, but what about the rest of the group and their dynamics as a collective unit? Because emotional intelligence is a skill that individuals require, this skill needs to be strong in the team members, and then the whole team is naturally
- [Learn How to Resolve Workplace Conflict using EQ in 3 Easy Steps](https://themindspa.co.za/learn-how-to-resolve-workplace-conflict-using-eq-in-3-easy-steps/) - Conflict is inevitable. It will always exist among people, in relationships and yes in the workplace, but your ability to handle conflict and how you react will determine whether the outcome will be positive or negative. Unresolved conflict in the workplace reduces employee morale, decreases productivity, and increases absenteeism. Stress levels and anxiety surges, which negatively affects
- [What are the Signs of an Emotionally Intelligent Leader?](https://themindspa.co.za/what-are-the-signs-of-an-emotionally-intelligent-leader/) - “75 percent of careers are derailed for reasons related to emotional competencies, including inability to handle interpersonal problems; unsatisfactory team leadership during times of difficulty or conflict; or inability to adapt to change or elicit trust.” This is according to the Centre for Creative Leadership. In the current work spectrum, we find ourselves dealing with
- [How to Master the Art of Effective Presentations through Self-Confidence ](https://themindspa.co.za/how-to-master-the-art-of-effective-presentations-through-self-confidence/) - If you think “I am not good at speaking in front of crowds; I am not a good public speaker; I bore people with my presentation etc.” you immediately raise your anxiety levels and break down your self-confidence. Being afraid of presenting in public involves certain misconceptions about speaking in public and about you as a speaker. Ralph
- [10 Ways to be good to yourself](https://themindspa.co.za/10-ways-to-be-good-to-yourself/) - “Self-love, self-respect, self-worth: There’s a reason they all start with ‘self.’ You can’t find them in anyone else.” ~Unknown Many think that it is selfish if you spend time with yourself, or you focus on yourself and what you want. But making yourself a priority in your own life is not selfish, but necessary. You
- [How to “whip your staff into shape” for 2022](https://themindspa.co.za/how-to-whip-your-staff-into-shape-for-2022/) - Most people come back to the office after the festive holiday season feeling refreshed and re-energized. However, because they are rested, NOW is the perfect time to “whip” your staff into “shape” by focussing on motivation and upskilling them in various critical soft skills that they will need during 2022. Through this, management will efficiently be able
- [A new year and new you! How to keep to your new year’s resolutions.](https://themindspa.co.za/a-new-year-and-new-you-how-to-keep-to-your-new-years-resolutions/) - Jordan Ring said, “A failure to take precise and deliberate action is the reason why so many New Year’s resolutions and other goals fail.” If you are thinking: “This is going to be MY year. A year where I transform my old habits into new ones. And the year where I actually keep my new
- [How to behave Professional at office parties and why it is important.](https://themindspa.co.za/how-to-behave-professional-at-office-parties-and-why-it-is-important/) - Let’s talk about Business Etiquette when attending a professional dinner, your organisation’s end year function, award ceremony, Christmas Party etc. Before you start to dancing on the tables drunk, remember that this is your place of work. You are the brand ambassador for the business. You spend 80% of your day at work and with your
- [12 Characteristics of Adaptable People](https://themindspa.co.za/12-characteristics-of-adaptable-people/) - “It is not the strongest of the species that survives, nor the most intelligent. It is the one that is most adaptable to change,” said Charles Darwin. Successful, happy people are people who adapt to change and ride the wave. Businesses who succeed, have leadership at the steer who are not afraid to change with the times,
- [How to create a workplace culture of Tolerance.](https://themindspa.co.za/how-to-create-a-workplace-culture-of-tolerance/) - A diverse group of people mixed within the workplace is bound to stir up some interesting issues. Creating a workplace where there is a positive culture of tolerance is the key to harnessing the competitive edge a diverse workforce gives the business. What is Tolerance in the Workplace? Tolerance is a very important skill your employees need to master
- [How to Manage your Personal Finances](https://themindspa.co.za/how-to-manage-your-personal-finances/) - Many South Africans don’t have a hold on their personal finances and not knowing how to manage your own finances, means not doing anything to take control of your private financial matters. Part of not managing your personal finances also means a lack of planning on your part, which in turn impacts your mental wellbeing, causes further anxiety about
- [Learn to Dance with Life. Rediscover Change, Choice and Happiness.](https://themindspa.co.za/learn-to-dance-with-life-rediscover-change-choice-and-happiness/) - We all experience life uniquely. Everyone reacts differently to change. When we are faced with making choices, different things influence diverse people to make distinctive decisions. What makes you happy is exclusive to you. And, with all the havoc and chaos in this world nowadays, burnout, anger, irritation, and resentment has substituted our motivation and positive outlook on life. There
- [How to be a Boss you would want to Work for](https://themindspa.co.za/how-to-be-a-boss-you-would-want-to-work-for/) - Getting one of those “Best Boss Ever” mugs from your employees is not easy. It is like a trophy you only obtain once you truly achieve that status. “A poll of over one million workers in the US by Gallup found that leaving a bad manager was the number one reason why workers quit, with 75% of
- [The Art of Business Emails. Phrases to Use and Avoid.](https://themindspa.co.za/the-art-of-business-emails-phrases-to-use-and-avoid/) - In this age of fast-changing technology, email is the preferred and often most efficient form of business communication. Yet many organisations overlook the etiquette framework that should be in place when using this very important business communications tool. Email is used for more than 80% of our business communication and yet this is not a taught skill. The
- [Do you know what your employees want?](https://themindspa.co.za/do-you-know-what-your-employees-want/) - A strategic move of any employer should be to retain employees when they are still willing to stay, rather than only catching a wake-up call when they start to leave or have resigned. According to an article published by Business Tech, “Over half of young South African professionals are unhappy in their jobs and are looking to change employers
- [All work and no play? Here’s how to Combat Workplace Burnout, the Second Pandemic.](https://themindspa.co.za/all-work-and-no-play-heres-how-to-combat-workplace-burnout-the-second-pandemic/) - October 2021 is Mental Health Awareness Month, and according to the SA Society of Psychiatrists, “Mental health is the biggest threat in 2021.” When the global pandemic Covid-19 hit, it brought along the physical illness, coupled with increased mental health problems which naturally spilled over to the workplace. The truth is that we are all affected by
- [What is self-development and where to start?](https://themindspa.co.za/what-is-self-development-and-where-to-start/) - The essence of life is growth. If there is no growth and progression, life, and we as humans might as well not exist. Paramount to any person, is to constantly develop themselves so that they can move forward and grow personally and professionally. This accounts for the experiences, knowledge, and wisdom that you then gather
- [Embrace the Advantages of having a Diverse Workforce.](https://themindspa.co.za/embrace-the-advantages-of-having-a-diverse-workforce/) - It’s Heritage month in South Africa, and diversity is always a hot topic here. Pat Wadors said that “when we listen and celebrate what is both common and different, we become wiser, more inclusive, and better as an organisation.” If businesses want to survive and succeed, they simply cannot ignore the advantages that come with
- [Quick Tips to Spring Clean Your Remote Team’s Minds](https://themindspa.co.za/quick-tips-to-spring-clean-your-remote-teams-minds/) - Springtime is a season for refreshed outlooks, regrowth, and renewal. Work teams have gone through a lot these past few months with sudden and abrupt changes and challenges brought on by the pandemic. This also intensified a lack of trust, increased anxiety, and a feeling of detachment especially in teams who work remotely. “Your mind
- [9 Soft Skills the Office Professional can’t do without](https://themindspa.co.za/9-soft-skills-the-office-professional-cant-do-without/) - Office professionals have many names and fulfil many roles. Secretaries, Personal Assistants, Admin or Office Professionals etc., are expected to be managers, report writers, gatekeepers, organisers, event planners, mentors, physiatrists, caregivers, the list goes on and on. They do everything. When you look at the required skillset of a secretary needed to be on top of his/her game,
- [15 Beneficial Habits for Businesswomen](https://themindspa.co.za/15-beneficial-habits-for-businesswomen/) - Spring clean your mind by practicing these beneficial habits Spring has sprung and many of us are looking forward to a fresh start and naturally will start decluttering. But what can businesswomen do to spring clean their mindsenroute to success. Success is a very personal thing and means a lot of different things to different people.
- [5 Steps to Take to Become a Successful Businesswoman](https://themindspa.co.za/5-steps-to-take-to-become-a-successful-businesswoman/) - "Wherever you find a problem, you will usually find the finger-pointing of blame. Society is addicted to playing the victim" says Stephen R. Covey, Author of the best-selling book, The 7 Habits of Highly Effective People. Although women have come a long way in the business world, it is still very much unbalanced. But don’t
- [How Women can Communicate their Concerns Effectively in the Workplace.](https://themindspa.co.za/how-women-can-communicate-their-concerns-effectively-in-the-workplace/) - As with many things, women communicate differently than their male counterparts. They simply approach a situation differently. Then again, so many women are afraid or don’t know how to effectively get their concerns or point across in the workplace. For women to be respected, valued, influential, heard and promoted, they need to bridge their communication
- [How this Generation of Ordinary Women can become the Change Makers](https://themindspa.co.za/how-this-generation-of-ordinary-women-can-become-the-change-makers/) - - in shaping a more equal future at the office. Generations of women have been paving the way for their future peers in the fight for women’s rights and equality. Although we have come a long way, this is an ongoing struggle, and the job is far from finished. But how can you, as an
- [Doing it afraid – Use FEAR to your advantage at the office.](https://themindspa.co.za/doing-it-afraid-use-fear-to-your-advantage-at-the-office/) - Fear is an emotion which we all experience daily. Fear has also increased among people, especially since Covid, the shaky economy and the latest unrests in South Africa. Fear is described as a common feeling where one has doubts, feels afraid or is worried about an outcome. Fear typically has a negative connotation but, to
- [Get to know your NEW Customer](https://themindspa.co.za/get-to-know-your-new-customer/) - 5 Thought Provokers on the Evolving Customer Businesses knew their customers relatively well in the past because environments were much more stable previously. But with all the current variables rapidly and continuously changing, businesses need to take a fresh look and get to know their “new” customer. However, this also provides businesses with the opportunity to
- [How to Create a Positive Work Culture Motivating Employees in an Age of Covid.](https://themindspa.co.za/how-to-create-a-positive-work-culture-motivating-employees-in-an-age-of-covid/) - In an article by The Harvard Business School they “recently asked 600 CEOs: What is keeping you awake at night during this global pandemic? A major and multifaceted concern that emerged is how to keep employees motivated when their world is crashing around them. The circumstances of work have become more difficult.” Covid is causing devasting effects
- [Quick Tips for Managers: How to do a Constructive Performance Appraisal](https://themindspa.co.za/quick-tips-for-managers-how-to-do-a-constructive-performance-appraisal/) - A performance appraisal or review is conducted by a supervisor or manager not only to increase the employee’s effectiveness and efficiency, but also to recognise his/her achievements, and efforts within the company and team. Depending on the policies and procedures of a company, most managers are expected to do some sort of employee performance appraisal or evaluation annually or
- [I’ll lend you my friends!](https://themindspa.co.za/ill-lend-you-my-friends/) - Here is some business advice from 4 Phenomenal Women in Business, who happen to be my friends, in the form of a Q & A session. Article by: Elmarie Pretorius Marilyn Monroe said, “A wise girl knows her limits, a smart girl knows that she has none.” Women juggle a household, family and friends and
- [What is the ONE vital skill today’s Youth lack?](https://themindspa.co.za/what-is-the-one-vital-skill-todays-youth-lack/) - Preparing our younger generation for the future workforce. “Each generation imagines itself to be more intelligent than the one that went before it, and wiser than the one that comes after it” George Orwell said. But what if the next generation is busy losing a critical skill because the previous generation is creating the problem by constantly solving
- [The 3 Non-Negotiable Skills Female Youths Need to Excel in Business.](https://themindspa.co.za/the-3-non-negotiable-skills-female-youths-need-to-excel-in-business/) - By Elmarie Pretorius, Managing Owner at The Mindspa Institute, International Trainer, Motivational Speaker and Author. Companies around the world complain about a general lack of soft skills in postgraduates who are freshly entering the job market. Younger workers lack a long list of skills like communication, teamwork, problem-solving, punctuality, time and stress management, conflict management, business writing etc. Tertiary Institutions often neglect soft
- [5 Tips to Negotiate a Salary Increase.](https://themindspa.co.za/5-tips-to-negotiate-a-salary-increase/) - Henry Boyle said: “The most important trip you may take in life is meeting people halfway.” Negotiation skills are part of our everyday life. However, negotiating a salary increase is a tough subject. Not everyone feels comfortable talking money. Many employees feel that their manager should “notice” their hard work and acknowledge their efforts with an
- [Negotiation as part of our everyday lives](https://themindspa.co.za/negotiation-as-part-of-our-everyday-lives/) - Based on the SA FM Radio podcast interview with Elmarie Pretorius, Managing Owner of The Mindspa Institute, on developing our personal negotiation skills. Elmarie Pretorius says that negotiation skills are a real critical skill set everyone should acquire. She explains that “negotiation skills are methods we need to use to settle differences.” It’s a skill we all need to avoid
- [Zoom Fatigue is Real! Here is How to Combat this New Feeling of Exhaustion](https://themindspa.co.za/zoom-fatigue-is-real-here-is-how-to-combat-this-new-feeling-of-exhaustion/) - Did you know, a report that tables statistics for the video conferencing platform, Zoom, indicates it has about 300 million meeting participants daily? This includes both paid and free users globally. Interestingly, the Zoom app was downloaded 485 million times during 2020, and the number of annual meeting minutes on Zoom is now over 3,3 trillion. So,
- [What is unprofessional behaviour?](https://themindspa.co.za/what-is-unprofessional-behaviour/) - There is a fine line between informal and unprofessional behaviour in the workplace. So how do you know when you've crossed the line? According to The Mindspa Institute there are a number of ordinary activities that can communicate a disinterested or negative attitude in business. Some of the top etiquette blunders employees are guilty of
- [It's about mind over matter](https://themindspa.co.za/it-s-about-mind-over-matter/) - We can't always control our circumstances or the people that come into our personal space but we can learn to manage our surroundings and relationships in a healthy way. The Mindspa Institute will be running a range of soft skill training courses to help individuals develop holistically. These skills are particularly critical in business. While
- [Hot tips for cold calling](https://themindspa.co.za/hot-tips-for-cold-calling/) - Since selling became a recognised profession, countless sales training organizations, sales gurus, writers and sales people of all sorts, have attempted to create effective cold calling techniques. There is no magical script, and while there are many helpful frameworks and methodologies, there is no single answer. Cold calling is possibly one of the most intimidating
- [When women lead the way](https://themindspa.co.za/when-women-lead-the-way/) - The worst thing a woman can do in business is try to be a masculine leader. There are many natural attributes that enhance female leadership and make women excellent executives in their own right. For example, women are empathetic and flexible which makes them able to understand and negotiate with subordinates. “A woman leader is
- [Hello? …. No one can hear you!](https://themindspa.co.za/hello-no-one-can-hear-you/) - In meetings, presentations or even at home, you think you can communicate, but are you sure you are communicating effectively. By enhancing your communication skills you MAKE people listen to you. They understand you better and want to listen to you. This helps create respect for you as a presenter, mentor and manager. At home,
- [5 Skills Hats you need - for Business Owners](https://themindspa.co.za/5-skills-hats-you-need-for-business-owners/) - Are you a new business owner or a start-up company? When you run your own business, you have to fulfil various different roles in the beginning. You probably started to work alone or with a partner. The moment your business grows and you start to employ others; you need to make sure that your team
- [5 Stress busters to help you wrap-up 2016](https://themindspa.co.za/5-stress-busters-to-help-you-wrap-up-2016/) - The stress ball apparatus is no longer working for you this time of year. You see everyone getting into the season’s mood and you are thinking “how am I going to wrap up everything so that I don’t have to stress over the holidays?” This is the time for giving and relaxing….not for stressing and
- [A Day in the Life of an Emotionally Intelligent person](https://themindspa.co.za/a-day-in-the-life-of-an-emotionally-intelligent-person/) - Why do people believe that it is better to go through life without showing emotions? Leaders sometimes overlook the power and impact of the human element in their business. Relationships with our stakeholders can suffer because we may believe that being a well-oiled robot tuned into the digital world, is the most intelligent thing to
- [3 ways you are not loving yourself!](https://themindspa.co.za/3-ways-you-are-not-loving-yourself/) - Before you love someone else….make sure your love yourself Many people think that loving yourself is selfish, but it is the best way to love others. By practicing self-love, you learn to appreciate yourself and your time. You learn to set boundaries and that results in saying no to people easier and therefore restores the balance.
- [5 Tips for the first few weeks in your new job?](https://themindspa.co.za/5-tips-for-the-first-few-weeks-in-your-new-job/) - You are ready for a change and considering a step in a different direction. In front of you is this road filled with the excitement of this new journey you want to explore in your career. But behind you are all the things that led to this decision to find a new job. With everything
- [7 Leadership lessons mothers can teach you.](https://themindspa.co.za/7-leadership-lessons-mothers-can-teach-you/) - ometimes you overlook what is right in front of you. When you were young, you thought “Oh what do they know”, when in real life they had real experiences which taught them life lessons that built their skills. Although it may seem strange that mothers can teach us something about leadership, you realize that they
- [Doing this, only 15min a day, can increase your team’s productivity!](https://themindspa.co.za/doing-this-only-15min-a-day-can-increase-your-team-s-productivity/) - Now, this is not by giving all your staff energy drinks to drink in the morning. According to me, energy drinks doesn’t give you real-life wings and no, you will not be able to fly through the day keeping all intact. But you don’t have to go through extreme sports or measures, for you to be
- [A Human Rights mistake HR Managers make](https://themindspa.co.za/a-human-rights-mistake-hr-managers-make/) - This article only aims to create an awareness of a right so easily overlooked by both HR and Top Management. Did you know that we have human rights because of the Second World War? At least something good came out of so many lives lost. Although there were always various rights and traditions in many
- [How far can the saying “I’m only human” get you?](https://themindspa.co.za/how-far-can-the-saying-i-m-only-human-get-you/) - When my ten-year-old nephew leaned over me while I was writing this, he read the caption out loud and replied: “not far, because you have to learn out of your mistakes and correct your behavior.” This is one wise ten-year-old, I thought. Sometimes I wonder why others don’t get it? There is a meme that
- [Green is the Colour of Productivity](https://themindspa.co.za/green-is-the-colour-of-productivity/) - By merely glancing at a green rectangle for two seconds led to improvements on creative tasks, German researchers discovered. Students writing exams perform better if there are windows in the classroom with natural light and nature-photos-screensavers do wonders for recharging employee batteries. The sick get well sooner when they have greenery in their hospital rooms,
- [How would you solve insubordination in leadership?](https://themindspa.co.za/how-would-you-solve-insubordination-in-leadership/) - …without using the labour law as the judge. How you as a leader handle insubordination is a true test of your leadership abilities. Insubordination shows a lack of respect and one bad apple spoils the batch. Although the labour law and disciplinary hearings are there for extreme cases, mutual respect amongst you and your subordinates
- [Go the extra mile…there is no traffic there](https://themindspa.co.za/go-the-extra-mile-there-is-no-traffic-there/) - Pt Operational Services (Pty) Ltd implemented their Phambili Campaign in Rustenburg and Pretoria, during the end of March 2017. The Mindspa Institute, proud training partner, developed a series of motivational workshops presented to their toll-gate operators, route patrol drivers, comms clerks and other operational staff. The Phambili Campaign was a combined effort between the HR
- [3 Do’s and 3 Don’ts to get new staff in your corner](https://themindspa.co.za/3-do-s-and-3-don-ts-to-get-new-staff-in-your-corner/) - Walking into a new office or taking over a new team, is daunting, especially when you are the new boss. New faces, smirk attitudes and the judgement in everyone’s eyes can be a bit overwhelming. Top management is also keeping a big brother eye on your performance. The pressure is on. Where do you begin
- [Skills that guard against you being replaced by a Robot!](https://themindspa.co.za/skills-that-guard-against-you-being-replaced-by-a-robot/) - 10 uniquely human skills that can secure you professionally In the report called “The Future of Jobs”, The World Economic Forum identified 10 uniquely human skills, workers will need to acquire by 2020 or they might find their jobs replaced by automation. There is an article on wired.com that said that 200 years ago, almost
- [Mom warned you about this in business.](https://themindspa.co.za/mom-warned-you-about-this-in-business/) - Your mom was right! Mothers have a sixth sense. As a child at home, you become aware of this from an early age. Before she can even catch you in the act, she says: “don’t even think about it”! Who can relate? The skills moms gain from having kids definitely make them smarter and sharper
- [There is a need to educate staff on Human Sexuality HIV](https://themindspa.co.za/there-is-a-need-to-educate-staff-on-human-sexuality-hiv/) - HIV/AIDS is a reality for all South Africans. Statistics show that HIV/AIDS influence the economy and affects businesses nationwide. There is a definite need for educating people in the workplace. Ag-Chem Africa (Pty) Ltd, situated in Silverton, Pretoria, is part of the Rolfes Holdings Ltd Group that develops and manufactures agricultural products. They partnered with
- [Globally, are South African women stronger in business?](https://themindspa.co.za/globally-are-south-african-women-stronger-in-business/) - It took a few years of experience in top executive positions in South African-owned businesses, to realize that women have a kind of pizzazz… a sort of flair that they bring to any business. Even more so does the South African women. When you think about what our women of this great nation endured, the
- [Prepare for the boardroom around the dinner table](https://themindspa.co.za/prepare-for-the-boardroom-around-the-dinner-table/) - Why dads must enforce this Where do you eat your dinner at home? Most will reply “in front of the TV”. It seems that a lot of families have done away with having dinner at the dinner table as a family. But what if we told you that dads can prepare their kids for their
- [Investing in the Youth of South Africa](https://themindspa.co.za/investing-in-the-youth-of-south-africa/) - There is an old African Proverb that says “it takes a whole village to raise a child.” Investing in our youth is up to all of us. The 16th of June marks Youth Day 2017. Every year we celebrate Youth Day to recognize the role the youth played and still plays in South Africa. In
- [What happened to me when I became CEO, could happen to you…](https://themindspa.co.za/what-happened-to-me-when-i-became-ceo-could-happen-to-you/) - The pitfalls for Exco members failing to adjust their skillsets. An open article from Elmarie Pretorius. Often, a person becomes the manager because they are technically the best. Basically, their technical skills enabled them to reach the level of managing others. But managers are not necessarily good leaders. Most of the time there is no
- [Finding people who are good for you.](https://themindspa.co.za/finding-people-who-are-good-for-you/) - Someone recently had coffee with me and while we were talking, she suddenly, out of the blue looked at me and said “when I am around you, I immediately feel energized and positive. I can be in such a depressing state of mind, but after spending a few minutes in your conversation, I feel uplifted
- [No one saw this coming…not from a woman](https://themindspa.co.za/no-one-saw-this-coming-not-from-a-woman/) - New research by the company Korn Ferry Hay Group in Los Angeles showed that women are better in applying the various essential soft skills that they obtained for effective leadership to increase business performance. They determined that women outperform men in 11 of the 12 key emotional intelligence competencies. Who would have thought women would
- [You underestimate this stress reliever](https://themindspa.co.za/you-underestimate-this-stress-reliever/) - Stress is part of our daily lives. It is also called ‘the silent killer’. It’s hard to focus on everything, multitask and to stay at the top of your game day in and day out. Everyone always says it is important to live a balanced lifestyle, but how? Maybe all you need to do is
- [A Story About Motivation](https://themindspa.co.za/a-story-about-motivation/) - Everyone has a story to tell. This is a story of the everyday people, frustrated and irritated road users overlook or don’t even take note of, on their daily trips. This is a story of PT Operational Services (Pty) Ltd who implemented their Phambili Campaign, by partnering with The Mindspa Institute as a training partner,
- [7 Leadership trends to expect in 2018](https://themindspa.co.za/7-leadership-trends-to-expect-in-2018/) - Leadership evolved so much over time and in such a way that it underwent a total paradigm shift. From being the person with the most brute strength or the person striking the most fear into people’s hearts in mid-evil times, to that of the new age leader; a person who is the kindest and most
- [Water wastage is no bad habit of The Mindspa](https://themindspa.co.za/water-wastage-is-no-bad-habit-of-the-mindspa/) - News24 states that Capetonians are experiencing the worst drought in Cape Towns’ recorded history. Level 6B water restrictions are effective as of from 1 February 2018. This means that less than 50 liters per person should be used per day at home and at the office. There are some experts who believe that day zero
- [Shocking News on the Skills Development Front.](https://themindspa.co.za/shocking-news-on-the-skills-development-front/) - At the beginning of the year, social media and newspapers are swamped with photos of kids starting school, looking both cute and odd in their oversized school uniforms. Matric results are revealed and the high achievers reach front page while everyone else searches frantically for their names in the papers. But did you know that
- [4 Things that keep leaders up at night.](https://themindspa.co.za/4-things-that-keep-leaders-up-at-night/) - Anxiety and enthusiasm are direct traits of leaders who truly care. Let’s face it; you are either too worried or too excited to sleep at night. But excitement is easier to contain; it is the worrying part that is more difficult to control and will make your head spin all night as you keep on
- [9 Things your desk says about you.](https://themindspa.co.za/9-things-your-desk-says-about-you/) - And tips for an optimal workspace that will increase productivity. It was Benjamin Franklin who said: “For every minute spent organizing, an hour is earned.” Your work space says a lot about you as an employee. Maybe it screams “professional!” maybe it tells a story of “creativity” or even asks the question “how does he/she
- [3 Reasons Why Reading Novels Teach Us Empathy](https://themindspa.co.za/3-reasons-why-reading-novels-teach-us-empathy/) - There are studies that show that reading literature, in particular Novels, improve our ‘theory of mind’ and empathy, and thus understanding how people think and the ability to interpret or experience other’s emotions or feelings. It is no mystery that successful people read a lot, which is why we should promote reading under children as
- [Why is Social Media hurting your chances of being hired?](https://themindspa.co.za/why-is-social-media-hurting-your-chances-of-being-hired/) - It was Warren Buffett who said: “In looking for people to hire, you look for three qualities: integrity, intelligence, and energy. And if they don’t have the first, the other two will kill you.” True. Integrity is the key to a trustworthy and loyal employee. If you hire someone with this trait and throw in
- [Emojis as part of Business Etiquette](https://themindspa.co.za/emojis-as-part-of-business-etiquette/) - Think about the evolution of communication - from receiving communication via letters to talking directly with the person over a telephone; back again to writing letters but sending it via email and mobile text messages. Today Emojis are also replacing certain phrases and words. Everyone uses Emojis, but is there a place for them in
- [Don’t work a day in your life. 5 Secrets to uncover what you love doing.](https://themindspa.co.za/don-t-work-a-day-in-your-life-5-secrets-to-uncover-what-you-love-doing/) - Work is a part of everyday life. It is a part of survival, growth and success. Millions of people already stuck in a life-drowning career or those who are just starting out and don’t know what they want to be doing for the rest of their lives, ask the same question: How do I find
- [5 minute read on how to build Self-Esteem.](https://themindspa.co.za/5-minute-read-on-how-to-build-self-esteem/) - Do you think low self-esteem is impacting your life? In the movie “I Feel Pretty”, the main character views herself as ugly and fat, but when she hits her head one day, she started seeing herself as beautiful and thin. This gave her the confidence to explore, become ambitious and be adventurous. Her self-esteem boasts
- [Women should stop acting like men in business.](https://themindspa.co.za/women-should-stop-acting-like-men-in-business/) - There is still a misconception that women who want to succeed in business need to ‘act like men’. Even women themselves, think that they are expected to ‘man-up’ or ‘grow-a-pair’ to deal with the daily running of business. In fact, all you need is exactly what you are. Businesses need a certain degree of femininity.
- [5 Thought-provokers about successful Business Women.](https://themindspa.co.za/5-thought-provokers-about-successful-business-women/) - The success of any woman in business, whether it is in a corporate role or as an entrepreneur, is the simple willingness and desire to continuously develop their own skills. One of The Mindspa Institute’s favourite courses is The Essential Business Skills for South African Women course presented nationwide. During this course, we learn just
- [6 Things women will learn about business.](https://themindspa.co.za/6-things-women-will-learn-about-business/) - “I don't mind living in a man's world, as long as I can be a woman in it” said Marilyn Monroe. Business Women require a dynamic and specialised skill set, while still enhancing womanhood which this interactive course promises. The aim is to energise, encourage, motivate and above all assist career women with their unique
- [5 Simple ways to heal the modern-day illness: BUSYNESS](https://themindspa.co.za/5-simple-ways-to-heal-the-modern-day-illness-busyness/) - Someone once said, that no one is ever too busy to tell you just how busy they are. Somewhere around the end of the 20th century, busyness became a way of life, a vicious cycle. In an article by Dr. Susan Coven she explains how she experienced this epidemic. A lot of her patients who
- [5 Steps to Becoming a Customer Analyst](https://themindspa.co.za/5-steps-to-becoming-a-customer-analyst/) - Understanding your competitive advantage: Customer Intelligence, its importance and how to master it. If you truly know your customers, you will find your business becoming more profitable and your growth opportunities will be on the rise. Through this, your marketing initiatives are becoming more focused and your strategies are becoming more aligned. Customer intelligence, simply
- [Secretaries should never stop evolving](https://themindspa.co.za/secretaries-should-never-stop-evolving/) - Predominantly a female deemed occupation, the original “Secretary” evolved and advanced to a multi-tasking super human. Formerly referred to as a Typist or a Secretary, the secretarial and administrative profession is all but stagnant. We have even dedicated an entire day to celebrate “Secretaries Day”. Traditionally Secretaries were seen as ‘note-takers’, ‘typists’, ‘doing the filing’
- [7 Traits that can make Mentors every day superheroes.](https://themindspa.co.za/7-traits-that-can-make-mentors-every-day-superheroes/) - Every day superheroes are all around us. We just need to look. Mentors specifically become mentees’ heroes in the business world because they ‘train’ their protégés with specific skills in mind to become the next in line. The theme for this year’s Casual Day Awareness initiative, where funds and awareness is generated for people with
- [5 Tips out of a PA Master Class for dealing with a difficult boss.](https://themindspa.co.za/5-tips-out-of-a-pa-master-class-for-dealing-with-a-difficult-boss/) - Part of your job is to make the boss look good, but how can you do that if you are dealing with a difficult boss? How do you make sure you are not adding to the problem? Never mind that, how can you cope with your daily responsibilities when all you want to do is
- [8 Secrets to becoming a modern-day Super Office Professional.](https://themindspa.co.za/8-secrets-to-becoming-a-modern-day-super-office-professional/) - Executive Assistants, PA’s, Secretaries, Office Managers or now a days referred to as Administrative Professionals, are all arguably becoming more valuable to organisations across the world. Despite of many technology gurus’ predictions, this profession has managed to evolve with the centuries. They were able to transform their role from being a supportive function to a
- [Learn to control you Anger](https://themindspa.co.za/learn-to-control-you-anger/) - Anger is an emotion which you can learn to control. We live in a rat race with a great diversity of people where society constantly judges you and increases the rage. Anger is not always a bad thing. The only way to deal with anger is through acquiring a specific skill-set. The Mindspa Institute offers
- [5 Seasonal Sales Tips Every Sales Consultant Should Consider](https://themindspa.co.za/5-seasonal-sales-tips-every-sales-consultant-should-consider/) - “Spring is the time of plans and projects.” –Leo Tolstoy. The sales patterns of consumers change as the seasons come and go. Spring time is a time to clean out and re-frame your sales strategies. Given, there are some products that are seasonal, like the obvious swimwear or boots and jackets. In the food industry
- [6 Leadership Lessons We Can Learn from Breast Cancer Survivors](https://themindspa.co.za/6-leadership-lessons-we-can-learn-from-breast-cancer-survivors/) - “Breast cancer will affect 1 in 28 South African women in their life time”, reports Megan Ellis from leadsa.co.za in an infographic under the heading: “Breast cancer is not just an October issue – and the stats show you why…” Why me? A lot of people diagnosed with breast cancer or life-threatening diseases ask. The
- [5 Reasons we don’t think that Leadership is basic Common Sense](https://themindspa.co.za/5-reasons-we-don-t-think-that-leadership-is-basic-common-sense/) - Voltaire said: “Common Sense is not so common.” Leadership can literally transform companies and yes even nations. It depends on the type of leadership style, the followers and the situations the leader is faced with. Many argue that leadership is common sense, but considering all the aspects, is it really? No matter how you look
- [5 HR skills every NON-HR Manager needs](https://themindspa.co.za/5-hr-skills-every-non-hr-manager-needs-in-2019/) - Normally people decide to go into the Human Resources field because they are people orientated. “Human Resources isn’t a thing we do. It’s the thing that runs our Business” are the wise words of Steve Wynn, from Wynn Las Vegas. That is exactly that. People run a business, so why are businesses not equipping managers,
- [7 Up-skilling Trends for 2019](https://themindspa.co.za/7-up-skilling-trends-for-2019/) - Keeping with the trends are important for businesses to stay one step ahead of their competition. Your employees are your biggest asset. If they grow and succeed, the business grows and succeeds. So it makes sense that Human Resources Managers should keep up to date with the latest trends in skills development and training. There
- [7 Reasons Why Mentors are Important in the Workplace](https://themindspa.co.za/7-reasons-why-mentors-are-important-in-the-workplace/) - A mentor is someone you can look up to. It is a person who guides you and helps you in making well informed decisions. Mentorship means that someone takes you under their wing to teach you how to fly…so to speak. “One of the greatest values of mentors is the ability to see ahead what
- [5 Skills to Master a Work-Life Balance](https://themindspa.co.za/5-skills-to-master-a-work-life-balance/) - In today’s rat race, it is very important to keep the balance between your work and your personal life. Many think that this is not up to them and that they cannot change the hand that’s been dealt to them. But in fact ONLY YOU can. It all boils down to skills and choices. Only
- [5 Tips How to Combat Interruptions at Work](https://themindspa.co.za/5-tips-how-to-combat-interruptions-at-work/) - Do you find yourself on deadline every single day? It is tiring and stressful to know that the timeframe is not unreasonable, but interruptions at work make it impossible to concentrate and focus on getting the job done. Mario Andretti said: “Circumstances may cause interruptions and delays, but never lose sight of your goal.” In
- [8 Practical Habits to Improve yourself Daily](https://themindspa.co.za/8-practical-habits-to-improve-yourself-daily/) - Stephen R. Covey’s book The 7 Habits of Highly Effective People inspired people across the world for over 25 years to focus on timeless principles. This is an extremely good book and The Mindspa Institute use some of the aspects as part of their training sessions. However, as with everything change is a constant necessity. If you
- [Wake up to wellness in the workplace](https://themindspa.co.za/wake-up-to-wellness-in-the-workplace/) - There is truth in the saying “you can bring the donkey to the river, but you cannot force the donkey to drink”. Many companies introduce unique, interesting and well thought through Wellness Programmes within their organisations. Still, not enough employees realise the importance of wellness in the workplace. These Wellness Programmes mean nothing if the
- [5 Ways Mentoring Programmes can Retain Millennials.](https://themindspa.co.za/5-ways-mentoring-programmes-can-retain-millennials/) - A Millennial fits into the generation born between 1980 and 2000. They are the masters of Social Media, addicted to coffee, brought up to know that they can make a difference and no that the impossible is possible if they dream it and do it. They are the future leaders of businesses across the world.
- [Companies should be mindful of Mindfulness in the Workplace](https://themindspa.co.za/companies-should-be-mindful-of-mindfulness-in-the-workplace/) - Making a living has its upside. It can be rewarding in that it builds assertiveness and confidence and helps employees build new skills. It also surely reduces financial stresses because an income is generated. With a demanding job comes stress, exhaustion and a sense of living without balance. Having no work means no income which
- [EQ is Rated Higher Than IQ to Achieve Business Success](https://themindspa.co.za/eq-is-rated-higher-than-iq-to-achieve-business-success/) - Why this rapidly growing Job Skill is no longer a nice-to-have but essential? The Mindspa Institute acknowledges the gap between knowing and doing. Our soft skills training courses are designed to overcome challenges so as to adjoin book-smarts with streets-smarts. Although IQ or Cognitive Intelligence is important in business, Emotional Intelligence aka EQ is what
- [Mindfulness in the Workplace](https://themindspa.co.za/mindfulness-in-the-workplace/) - In recent news, the British Government announced that they will start implementing Mindfulness in randomised control trials in more than 200 of their schools. But is teaching Mindfulness within organisations not also hugely important? Increased life pressures, stress, constant connectivity and various other aspects such as depression, anxiety and other mental disorders are forever on
- [A 2 Minute Read to Ensure Workplace Wellness](https://themindspa.co.za/a-2-minute-read-to-ensure-workplace-wellness/) - The other day we had a discussion in the office about ‘me-time’ and staff wellness in terms of the workplace. We talked about how rushed, stressed and demanding life in general is, and especially in the work environment. Another issue that came up was the high staff turn-over some companies have because of this. Most
- [7 Tips for PA Newbies.](https://themindspa.co.za/7-tips-for-pa-newbies/) - If this is your first job as a personal assistant, you might think that your job is insignificant, but PAs (Personal Assistants) or EAs (Executive Assistants) are the right-hand of the leaders and key decision makers within the organisation. They are the heart and soul of a business, and have great influence when it comes
- [Understanding the Importance of Disability Sensitivity in the Workplace](https://themindspa.co.za/understanding-the-importance-of-disability-sensitivity-in-the-workplace/) - We all fear the unknown. Helen Keller said: “Although the world is full of suffering, it is also full of the overcoming of it.” There lies a lot of truth in these words especially, when focussing on disabilities within the workplace. When employers and employees have a better understanding of the variety of disabilities they
- [What South African Business Women want?](https://themindspa.co.za/what-south-african-business-women-want/) - Like their male counterparts, women do want to grow and be successful in business. Women are no different from men in the workplace when it comes to their needs and wants in terms of climbing the corporate ladder. Business women also have ambitions and dreams and want the same as business men. Whether it is
- [7 Myths Surrounding Time & Stress Management](https://themindspa.co.za/7-myths-surrounding-time-stress-management/) - You might feel frustrated at work because you are not given sufficient resources to get the job done. Or you can feel like you are stuck in a dead-end job with no challenges and job satisfaction. Then there is the stress of deadlines which you simply cannot meet because let’s face it, there are only
- [The Do’s and Don’ts of Social Selling](https://themindspa.co.za/the-do-s-and-don-ts-of-social-selling/) - As with everything in business, sales techniques have evolved over time. There is no room anymore for door to door sales and cold calling is a technique that needs to co-exist with digital sales methods. Sales are not only done through hard selling anymore, but consultants are being expected to rather foster relationships, giving the
- [5 Secrets Non-Verbal Communication Cues Reveal](https://themindspa.co.za/5-secrets-non-verbal-communication-cues-reveal/) - We communicate with one another in not only the spoken language but other forms as well such as tone of voice, facial expression, eye contact, hand gestures and posture otherwise known as body language. Long before spoken and written language evolved, non-verbal gestures were used as a way of communication. Over the years, leaders, have
- [5 Key Points why Cleaning Staff are Essential in the Workplace.](https://themindspa.co.za/5-key-points-why-cleaning-staff-are-essential-in-the-workplace/) - A Pinterest quote by Lailah Gifty Akita reads: “When your environment is clean you feel happy, motivated and healthy.” We agree. As housekeeping is important so is working in a clean and hygienic work environment. Companies who care for the wellbeing of their employees are the businesses who grow and prosper. A top priority of
- [7 Easy Stepping Stones to Managing your Personal Finances](https://themindspa.co.za/7-easy-stepping-stones-to-managing-your-personal-finances/) - To manage personal finances is a battle often lost because of a lack of skills. If you are of the opinion that you can keep track of your personal budget in your mind and not by writing your expenses down, then, unfortunately, you are following a losing strategy. Managing your life’s expenses and savings should
- [Mind the Gap…](https://themindspa.co.za/mind-the-gap/) - When women decide to take a career break, it can be hard to get back into the saddle. Women usually take a break from their careers because of personal reasons like: starting a family; attending to a loved one either in old age or sickness; getting married or relocating. They rarely think of how this
- [To Emojify or not to Emojify – that is the question when you write for business.](https://themindspa.co.za/to-emojify-or-not-to-emojify-that-is-the-question-when-you-write-for-business/) - Is Emoji language allowed as part of business etiquette? “Emojis are by no means taking away from our written language but rather accentuating it by providing a tone that words on their own often cannot. They are, in a sense, the most evolved form of punctuation we have at our disposal.” This is the opinion
- [When you work remotely, you need EQ even more…](https://themindspa.co.za/when-you-work-remotely-you-need-eq-even-more/) - The Mindspa Institute loves writing about Emotional Intelligence aka EQ. If you are a regular reader on this subject you will know that a lot of research and articles indicate that great leadership and success depends on high EQ. Working remotely means saving time and money. You don’t have to get dressed and sit in
- [Tips on how to help people using wheelchairs](https://themindspa.co.za/tips-on-how-to-help-people-using-wheelchairs/) - There is a saying “when a flower doesn’t bloom you fix the environment in which it grows, not the flower.” This is exactly what this article is about. We want to give a few guidelines on how to help people with mobility impairments and wheelchair users. Many employers and employees are unaware that what they
- [A look at what motivates men and women](https://themindspa.co.za/a-look-at-what-motivates-men-and-women/) - Employees who are motivated reduce the company’s hiring costs. They are more productive and increase bottom-line performance. The workplace is diverse and managers or team leaders should be aware of how to motivate each individual. Before digging deeper into each staff member’s core motivator, let’s stereotype males and females together in the workplace to see
- [5 Do’s and Don’ts of Mentoring and Coaching skills for Managers who feel detached from their teams.](https://themindspa.co.za/5-do-s-and-don-ts-of-mentoring-and-coaching-skills-for-managers-who-feel-detached-from-their-teams/) - When you applied for or were promoted into a managerial position, you never thought managing teams would be so difficult. You can have a team with exactly the right mix of professional skills, and still have a huge problem if they don’t have people skills. What is even scarier is the fact that you, the
- [Do you have a severe case of Moodiness in the office? Here are 5 ideas on how to manage moodiness in the office.](https://themindspa.co.za/do-you-have-a-severe-case-of-moodiness-in-the-office-here-are-5-ideas-on-how-to-manage-moodiness-in-the-office/) - Read this article and get your “moodiness vaccination” today to combat stress and irritation that is highly contagious this season. Sounds like an advertisement right? But all humour set aside, moodiness in the office can be a real problem sometimes. It is understandable that hormones are up and down, midlife crises looms and stresses at
- [5 Skills that will Jumpstart your New Recruit for 2020.](https://themindspa.co.za/5-skills-that-will-jumpstart-your-new-recruit-for-2020/) - Every New Year births new talent to the job market. Even students who take on part-time jobs as they start studying need certain job skills to get and keep their jobs. Companies who invest in the skills development of new recruits not only develop new and fresh talent, but also build loyalty towards the company.
- [7 Reasons why Checklists are an Important Management Tool](https://themindspa.co.za/7-reasons-why-checklists-are-an-important-management-tool/) - From an early age, we learn to use a recipe or a step by step guide. Mom prompted us mornings before school with a checklist so that we don’t forget something. "Everything in life is a checklist, whether it's building a birdhouse or building a kitchen. If you don't have a checklist, you're much more
- [5 Skills Zuckerberg used to get where he is today.](https://themindspa.co.za/5-skills-zuckerberg-used-to-get-where-he-is-today/) - Facebook founder and owner, Mark Zuckerberg, proved that technical skills supported by the right leadership and soft skills is the recipe to success. At the age of 23, he became the world's youngest self-made billionaire. Being a very influential person, he modernised the way in which we communicate. There is a lot one can learn
- [Why are Women in South Africa not ‘Going for Gold’ in the Business World?](https://themindspa.co.za/why-are-women-in-south-africa-not-going-for-gold-in-the-business-world/) - Women in business often underestimate the value their contribution has towards shaping the future of the South African Economy. According to Elise Coetser, National Leader from SACBW, Facebook also revealed new research that women entrepreneurs have the potential to boost the South African economy by R175 billion by 2022. She said that “the study conducted
- [Your Attitude Determines Your Outcome. 5 Strategies Leaders Can Use to Change Their Attitude.](https://themindspa.co.za/your-attitude-determines-your-outcome-5-strategies-leaders-can-use-to-change-their-attitude/) - Let’s start with the facts. The mind is a powerful thing and has the ability to reform pathways just by thinking more positively. William James said: “The greatest discovery of my generation is that humans can alter their lives by altering the attitude of mind.” Your attitude exposes your mindset, your beliefs and how you
- [5 Reasons Why You Need to Train Your Employees on Business Etiquette](https://themindspa.co.za/5-reasons-why-you-need-to-train-your-employees-on-business-etiquette/) - Many companies don’t practice good Business Etiquette because they underestimate the value it has and how it can make or break a business. Here are 5 reasons why you need to train your employees on Business Etiquette: To create an understanding of the importance of portraying a professional image. Your staff needs to understand that
- [3 Reasons Why Self-Love Plays a Vital Role in Developing your Leadership](https://themindspa.co.za/3-reasons-why-self-love-plays-a-vital-role-in-developing-your-leadership/) - If you don’t respect yourself, how can you respect others? If you don’t trust or value yourself, how can you do so with others? If you don’t practice self-love, how can you care about, invest in, and appreciate others? You have to feel worthy in order to make others feel valuable. Some confuse self-love with
- [HOW TO WRITE A BUSINESS REPORT RIGHT!](https://themindspa.co.za/how-to-write-a-business-report-right/) - In the words of Gil Amelio: “Developing excellent COMMUNICATION skills is absolutely essential to effective leadership. The leader must be able to share knowledge and ideas to transmit a sense of urgency and enthusiasm to others. If a leader can't get a message across clearly and motivate others to act on it, then having a
- [How to get your workplace ready for COVID-19](https://themindspa.co.za/how-to-get-your-workplace-ready-for-covid-19/) - COVID-19 has been declared a national emergency in South Africa by President Cyril Ramaphosa on Sunday 15 March 2020. The novel Coronavirus causing havoc on all levels of society and in the world leave many businesses and workplaces in limbo. The World Health Organisation (WHO) released guidelines to help businesses prepare their workplaces. Make sure you
- [5 Practical ways to lower stress using Emotional Intelligence aka EQ.](https://themindspa.co.za/5-practical-ways-to-lower-stress-using-emotional-intelligence-aka-eq/) - The COVID-19 situation is busy freaking everyone out. People are doing panic buying and worried about the future of the economy, their social wellbeing, their jobs, their kids etc. Suddenly work stress is now combined with an extraordinary different type of stress not everyone is capable of handling. Our mental health, staying positive, self-motivated and
- [Guidelines for successful working from Home](https://themindspa.co.za/guidelines-for-successful-working-from-home/) - Follow these Guidelines to Make Working from Home Successful 7 Expert Tips on How to Make Working from Home a Success The COVID-19 pandemic and the lockdown have a lot of people trying to make working from home a success. It has its perks like missing the traffic and having a more relaxed timeframe, but
- [How can you prevent crime in the workplace without being an expert?](https://themindspa.co.za/how-can-you-prevent-crime-in-the-workplace-without-being-an-expert/) - On top of The COVID-19 virus, loadshedding and the recession, for South Africans Crime and Safety is a harsh reality we have to deal with on a daily basis. The CSIR wrote a manual called Making South Africa Safe: A Manual for Community-based Crime Prevention, where they say “Crime and violence affect the quality of life
- [Maintain Hygiene & Cleanliness in your Workspace during and after the CoronaVirus Outbreak](https://themindspa.co.za/maintain-hygiene-cleanliness-in-your-workspace-during-and-after-the-coronavirus-outbreak/) - Hygiene and Cleanliness in any work environment is the new norm and should be regarded as a high priority. Yes, the coronavirus is mainly transmitted between people, but touching infected surfaces may increase the spread. Here are 6 tips on how to properly disinfect the work area to keep yourself healthy and your workplace clean
- [3 Leadership Lessons from the Pandemic.](https://themindspa.co.za/3-leadership-lessons-from-the-pandemic/) - Leaders are expected to have all the answers. 3 Leadership Lessons from the Pandemic. With the uncertainty of what the future holds in every aspect of normal people’s daily lives, puts immense pressure on them as employees and also on the business leaders. One wrong decision, miscommunication or problem-solving issue, can have extremely devastating results. Leaders
- [How Leaders with Optimistic Mindsets, Positively Influence their Employees’ Mindset](https://themindspa.co.za/how-leaders-with-optimistic-mindsets-positively-influence-their-employees-mindset/) - Leadership is an insightful human process. Any leader, who can change their own mindset to a more optimistic one, is capable of influencing the mindsets of their subordinates in a positive way. 4 Quick Ways Leaders can positively influence their Employees’ Mindset. Business leaders are expected to get the most out of their teams by
- [Adapt, Survive, Thrive](https://themindspa.co.za/adapt-survive-thrive/) - Drive Sales during the levels of Lockdown The new ‘phasing in’ approach slowly reopens the South African Economy. The ‘new normal’ in business remains a challenge for companies, their employees and their sales. The upskilling of sales teams and their adapting to a new ‘Sales Mindset is now critical in surviving these trying times more
- [The Role of HR Managers during COVID-19](https://themindspa.co.za/the-role-of-hr-managers-during-covid-19/) - What will be expected of HR Managers to help Employees adapt to the ‘new normal’ in the workplace? Pre-pandemic, Management and HR Teams learned through training and experience how to motivate, inspire, and drive employees. HR Managers knew and understood the needs of their staff before this whole pandemic started, but suddenly everything has changed
- [How Leaders can Develop High-Performance Teams using ‘Psychological Safety’](https://themindspa.co.za/how-leaders-can-develop-high-performance-teams-using-psychological-safety/) - What is Psychological Safety and why is it fundamental to high-performing teams? Amy Edmondson, an Organizational Behavioural Scientist coined the term ‘Team Psychological Safety’ (TPS) in 1999, which she defined as “a shared belief held by members of a team that the team is safe for interpersonal risk taking.” In layman’s terms, Psychological Safety in
- [Job Hunting during the Covid-19 Pandemic? Part 1](https://themindspa.co.za/job-hunting-during-the-covid-19-pandemic-part-1/) - Head of digital content at Investec, Tim Spira quoted leading labour expert Andrew Levy saying: "The State President switched off the economy with a flick of a switch. But it can’t start again the same way. It’s going to be a long, slow, staggered process”, in an *online article published 15 April 2020. In these uncertain
- [Stress and Burnout during COVID-19 is a Real Danger](https://themindspa.co.za/stress-and-burnout-during-covid-19-is-a-real-danger/) - There is a difference between stress and burnout. Stress is inevitable in everyday life. Burnout is a result of prolonged stressors and a real possibility during these uncertain times. Suddenly we are expected to change how we do the simplest things. Just going to the grocery store is an effort and wiping down all the
- [How to Boost Employee Performance through Workplace Counselling](https://themindspa.co.za/how-to-boost-employee-performance-through-workplace-counselling/) - Some of the most difficult challenges faced by businesses is increasing employee productivity and improving their performance. This is especially true during a time where global economies are battling, people are required to work in remote teams, the work-from-home is their new normal and the pandemic is causing havoc in people’s lives. But if you
- [How to Improve Personal Hygiene and Cleanliness in the Workplace.](https://themindspa.co.za/how-to-improve-personal-hygiene-and-cleanliness-in-the-workplace/) - We are currently in our winter months which are already associated with numerous sicknesses and illnesses, never mind all the noncommunicable diseases people already deal with. In addition, we must deal with the infectious novel Coronavirus. Absenteeism and increased health care costs due to sickness and illnesses, always have a significant impact on productivity in
- [How to become a “Customer Experience Leader”](https://themindspa.co.za/how-to-become-a-customer-experience-leader/) - Have you ever heard of the job title Customer Experience Executive or Chief Customer Officer or Customer Experience Manager? When you search these types of jobs online in South Africa there are roughly 316 vacancies just on LinkedIn that pop up. Companies are urgently looking for customer experience leaders because they are quickly realising that
- [How to Instil Leadership Skills Among your Young Entry-level Employees](https://themindspa.co.za/how-to-instil-leadership-skills-among-your-young-entry-level-employees/) - Many people who are new to the job market, especially young talent, feel bewildered, not knowing what to expect. They are unsure of themselves, feel uncertain about all the skills that they will need and hesitant to perhaps take action or initiative. These employees are, however, very eager to learn and want to grow professionally
- [5 Pointers for a Leader to be Both a Boss and a Friend in the Workplace.](https://themindspa.co.za/5-pointers-for-a-leader-to-be-both-a-boss-and-a-friend-in-the-workplace/) - Most of the time our offices are our second home and therefore the people who work alongside us are inevitably going to befriend us. They become our allies. Also, you shouldn’t despise going to work and having friends there makes for a more relaxed and homely atmosphere. But just how relaxed or professional should friendships be
- [The "SHEntrepreneur" –WOMEN EMPOWERING OTHER WOMEN TO BECOME SUCCESSFUL IN BUSINESS](https://themindspa.co.za/the-shentrepreneur-women-empowering-other-women-to-become-successful-in-business/) - The hard lockdown caused by COVID-19 has impacted the very livelihoods of the majority of SA citizens. The economy is on a difficult road to recovery, but there is a life-line…Women. Nunu Ntshingila, a regional director of Facebook Africa at that time, wrote in an article published in 2018 on iol.co.za that, “In a new study conducted by Development
- [7 Top Tips for Women in Business](https://themindspa.co.za/7-top-tips-for-women-in-business/) - Women in business are well aware of the various challenges, women in particular, face. Whether you are self-employed or working for a boss, you may feel like people are second guessing your abilities, your qualification and skills. Although you know that you are a hard worker and will give your best, your dedication may be
- [Top Skills Next-Generation Female Leaders Need in Order to Create More Women-Empowered Workplaces.](https://themindspa.co.za/top-skills-next-generation-female-leaders-need-in-order-to-create-more-women-empowered-workplaces/) - “We need women at all levels, including the top, to change the dynamic, reshape the conversation, to make sure women’s voices are heard and heeded, not overlooked and ignored.” – Sheryl Sandberg. There are great women leaders who hold positions as CEOs, entrepreneurs, philanthropists etc. and inspire as well as upskill the next-generation female leaders
- [Embrace Your Girl Power at the Office](https://themindspa.co.za/embrace-your-girl-power-at-the-office/) - Let’s face it, women are superhuman beings. They have to deal with a lot of challenges and usually all at once. Barefoot and pregnant in the kitchen is long gone and working moms are a reality now. But it is not like all the other responsibilities just disappear when women start working. “O no, on
- [Put “Spring Cleaning Your Mind” at The Top of Your To-Do list](https://themindspa.co.za/put-spring-cleaning-your-mind-at-the-top-of-your-to-do-list/) - I don’t only declutter, do a bit of maintenance and tidy up here and there only for therapeutic reasons, but it also provides me a chance to start on a fresh, new, blank page every spring. Peter Walsh, the author of the book - Lose the Clutter, Lose the Weight: The Six-Week Total-Life Slim Down, says:
- [5 Methods to Prevent Burnout](https://themindspa.co.za/5-methods-to-prevent-burnout/) - The pandemic has left many people feeling helpless, depressed and has taken its toll on people’s mental health and wellbeing. Prevent the lasting impacts that suicide and burnout have on families, workplaces and communities. Understand what Burnout is. While stress is inevitable, burnout is not. Burnout, however, occurs because of prolonged work-related stress making stress
- [How I Promoted Wellness in My Own Soft-Skills Training Business.](https://themindspa.co.za/how-i-promoted-wellness-in-my-own-soft-skills-training-business/) - 5 Tips from Elmarie Pretorius, International Speaker, Trainer, Author and Owner of The Mindspa Institute, a soft-skills training company. “Stress is the trash of modern life - we all generate it but if you don’t dispose of it properly, it will pile up and overtake your life” ~ Danzae Pace With 2020 being a royal
- [Why should Companies Create Awareness for Mental Health in the Workplace?](https://themindspa.co.za/why-should-companies-create-awareness-for-mental-health-in-the-workplace/) - Recognised world-wide, October is Mental Health Awareness month. According to the online dictionary Mental Health can be defined as “a person’s condition with regard to their psychological and emotional well-being.” Unfortunately, in many workplaces, mental health and its influence on physical health is still misunderstood. Companies still underestimate the financial impact it has on business.
- [How to Detect 5 Common Warning Signs of Poor Mental Health in the Workplace.](https://themindspa.co.za/how-to-detect-5-common-warning-signs-of-poor-mental-health-in-the-workplace/) - According to a fact sheet published by the World Health Organisation, “Globally, an estimated 264 million people suffer from depression…” Their studies also, “estimates that depression and anxiety disorders cost the global economy US $1 trillion each year in lost productivity.” October is World Mental Health Awareness month. This article is part 2 of a series of
- [How to deal with Mental Health: Workplace Counselling](https://themindspa.co.za/how-to-deal-with-mental-health-workplace-counselling/) - Emotional and Mental Wellness is an essential part of overall Workplace Wellness. It ensures employee productivity, positive workplace morale and helps employees build good workplace relationships. When wellness problems are left unchecked or not detected early enough, it can ultimately lead to a very high staff turnover, decrease productivity and can ultimately impact the company’s bottom line. Workplace
- [5 Ways How Leaders Can Improve Emotional Wellness in The Workplace?](https://themindspa.co.za/5-ways-how-leaders-can-improve-emotional-wellness-in-the-workplace/) - Don’t underestimate what a huge role emotions play in our lives. Your mood impacts your relationships, your work performance and your outlook. Feeling psychologically safe in any environment helps employees to deal with stress in a healthy way and helps to transform negative thoughts into positive ones. Proactive Leaders prioritise promoting Emotional Wellness because it impacts their
- [How to Effectively Manage your Team as Part of the New Blended Workforce.](https://themindspa.co.za/how-to-effectively-manage-your-team-as-part-of-the-new-blended-workforce/) - Very few organisations and employees in South Africa were prepared to convert to blended workforces so suddenly. But as the lockdown was systematically lifted, a lot of companies that went back to their old traditional office spaces are now weighing up the benefits of having lasting remote or blended workforces. Most company leaders were pleasantly
- [What is seen as a disability in the South African Workplace?](https://themindspa.co.za/what-is-seen-as-a-disability-in-the-south-african-workplace/) - According to Stats SA 7.5% of South Africans are disabled of which women make out 8.3% and men 6.5%. In terms of the work environment, the South African Employment Equity Act protects people with disabilities against unfairness within the workplace. This Act defines a person with disabilities in the workplace as: “someone who has a long term
- [3 Reasons Why Employees Should Receive Disability Awareness and Sensitivity Training](https://themindspa.co.za/3-reasons-why-employees-should-receive-disability-awareness-and-sensitivity-training/) - In South Africa, with its diverse cultures, people of all shapes, sizes, colours, ethnic backgrounds, live and work together. Still, discrimination, exclusion, and stereotypical mind-sets negatively impact businesses and morale in the workplace. Most of the time, these unconstructive outlooks transpire because of a lack of awareness and understanding on how to accommodate someone who
- [Black Friday Tips for Your Retail Sales Staff](https://themindspa.co.za/black-friday-tips-for-your-retail-sales-staff/) - Black Friday is an international “sale” or “discounts” event especially big in the retail environment whether it be in-store or online. This year it falls on 27 November, usually the fourth Friday of November each year. On this day shoppers can get massive discounts or offers on various products from participating retailers. Black Friday is
- [7 Top Performing Power Hours and Half-day Workshops for Busy Businesses](https://themindspa.co.za/7-top-performing-power-hours-and-half-day-workshops-for-busy-businesses/) - Power hours and short workshops are ideal for businesses that can’t spare the time to send their employees on long courses. These types of quick training sessions are used to continuously develop employees’ skills, help generate ideas, assist with planning, realign teams, and motivate staff on an ongoing basis. You only need a few hours and if you
- [Lead with Kindness – My Secret to Human Relations in My Own Business](https://themindspa.co.za/lead-with-kindness-my-secret-to-human-relations-in-my-own-business/) - In a world where you can be anything…be kind – Human Relations should be as important in your business as chasing profits. Kindness is a very underrated leadership quality. I realised early on in my career, that people are extremely hard to manage when they are constantly faced with emotional and verbal attacks. This makes
- [How to “rebuild” your employees’ skills?](https://themindspa.co.za/how-to-rebuild-your-employees-skills/) - 5 Ways to rebuild your business by investing in your employee’s skills development: Globally, businesses are trying to recover from the havoc brought on by this pandemic. It is an ongoing process in which Human Resources features as a key department. The HR department has the power to restore a company to become a growing
- [If I Knew Then What I Know Now…5 Things Starting My Own Business Has Taught Me.](https://themindspa.co.za/if-i-knew-then-what-i-know-now-5-things-starting-my-own-business-has-taught-me/) - Oscar Wilde said: “Experience is the hardest kind of teacher. It gives you the test first and the lesson afterwards.” While nothing truly teaches you like, real-life happenings of your own, hopefully through my experiences, I can at least prepare you for some unexpected turns on the emotional rollercoaster that is Entrepreneurship. 1. Be ready for
- [Virtual Design Thinking: What Is It? Does It Work? Why Should We Do It?](https://themindspa.co.za/virtual-design-thinking-what-is-it-does-it-work-why-should-we-do-it/) - Over the years, several clever businesspeople developed quite a few strategies, tactics, methodologies, models etc... on how to do business successfully. Having said that, have you heard of Virtual Design Thinking? Although it is undoubtedly a strong strategic tool to use within your business, many executives still wonder if it is worth the effort? We believe
- [The Good…The Bad…The Micromanager.](https://themindspa.co.za/the-good-the-bad-the-micromanager/) - A quick guide to identifying and solving micromanagement. Management specialists say that micromanagement is a sign of weak managerial skills. Whether it is true or not, our years of experience in upskilling managers indicates that most employees who step into a new managerial role suddenly micromanage their teams. Not only can it have a negative
- [Why Business Writing is Regarded as a Top Skill](https://themindspa.co.za/why-business-writing-is-regarded-as-a-top-skill/) - 11 Reasons why Upskilling Business Writing is Important. American Technology Executive and former CEO of National Semiconductor and Apple Computer, Gil Amelio said: “Developing excellent COMMUNICATION skills is absolutely essential to effective leadership. The leader must be able to share knowledge and ideas to transmit a sense of urgency and enthusiasm to others. If a
- [The Age of Generation Z is upon us – Get GenReady in the Workplace.](https://themindspa.co.za/the-age-of-generation-z-is-upon-us-get-genready-in-the-workplace/) - Each time a new generation enters the job market, the previous generations question their ability, their behaviours, their methods, the technology they use, and their culture. Employers and managers should know what to expect by getting themselves ready to welcome the new generation called Gen Z (born between 1997-2012) into the workplace, in order to
- [“No”, is a complete sentence.](https://themindspa.co.za/no-is-a-complete-sentence/) - Stop being available all the time – Stop saying yes to everything. The boundaries between work and personal lives are getting blurrier every day, especially with Covid-19. This is mainly because most people are working remotely; working countless hours because of a fear of job loss and being perceived as an underperformer; as well as
- [How to Get the Most Out of your Remote Team.](https://themindspa.co.za/how-to-get-the-most-out-of-your-remote-team/) - 8 Tips for Managing Teams Remotely If someone told you in 2019 that two years from now most of the world will be working remotely, you would have had your reservations. Managers would automatically assume that it could not work, because how would you ensure your team does what is expected of them; how would
- [Office administration takes guts](https://themindspa.co.za/office-administration-takes-guts/) - Administrative assistants are in place to support a company, team or manager. Although they act as the lifeblood for most businesses, there is a common misconception that it’s an easy job. But nothing could be further from the truth. According to the specialists at The Mindspa Institute, there are many specific qualities that differentiate a
- [Live your life in play or hamper your career!](https://themindspa.co.za/live-your-life-in-play-or-hamper-your-career/) - 3 things you should stop obsessing about in the workplace. Sitting in traffic on your way home and obsessing about what you should or should not have done or said? All the “what if’s” shuffling around in your mind, over-analysing or obsessing about your day? This is not a healthy or productive way to build
- [BULLYING IS NOT JUST HAPPENING AMONGST THE YOUNG](https://themindspa.co.za/bullying-is-not-just-happening-amongst-the-young/) - Bullying is a huge problem and happens anytime, anywhere and to anyone. From children at school, people using Social Media OR even adults in the workplace, bullying has become a huge problem in the society we live in. Ms Elmarie Pretorius, International speaker, trainer, author and owner of The Mindspa Institute (a soft skills training
- [RESPECT SHOULD BE PASSED ON TO EVERY GENERATION!](https://themindspa.co.za/respect-should-be-passed-on-to-every-generation/) - Upon doing numerous surveys, more and more human resources departments discovered that there is a definite need for employees to understand the thinking differences between younger and older staff members. Ms Elmarie Pretorius from The Mindspa Institute, a soft skills training company, presents the XYZ Generations programme on a monthly basis to corporates understanding that
- [Happy employees equal healthy bottom line](https://themindspa.co.za/happy-employees-equal-healthy-bottom-line/) - Diversity management recognizes individual differences and demands respect for all cultures, gender, sexual orientations, age, religious/political beliefs, physical abilities or ideologies and races. We all are different and come from different backgrounds. Managing a company’s diversified workforce, should be part of the entire management approach and culture of the company. Ms Elmarie Pretorius, International speaker,
- [Abilities people with disabilities offer within the workplace](https://themindspa.co.za/abilities-people-with-disabilities-offer-within-the-workplace/) - A person with a disability does not mean that they are not able to perform a task or do a specific job. It only means that a task or job comes with challenges and that they might have some limitations fulfilling what is expected. Everyone needs work. It is an essential part of life, social
- [A day in the life of a business coach…](https://themindspa.co.za/a-day-in-the-life-of-a-business-coach/) - Coaching is unlocking a person’s potential to maximize their own performance. It is helping them to learn rather than teaching them.” – Timothy Gallwey To understand a day in the life of a mentor, you need to know what mentorship means. According to Wikipedia, mentorship is a relationship in which a more experienced or more
- [4 Solutions to your Leadership Nightmares.](https://themindspa.co.za/4-solutions-to-your-leadership-nightmares/) - This is the follow-up article on ‘4 Things that keep Leaders up at night’. During our Leadership Development Programmes, presented over the years, The Mindspa Institute identified four things leaders lay awake at night and ponder over. In this article we want to help you manage your nightmares with these 4 solutions: #1 Organisational structures
- [Traveling is good for your skills development.](https://themindspa.co.za/traveling-is-good-for-your-skills-development/) - 5 Skills you learn along the way. (By Elmarie Pretorius) It’s funny how sometimes random quotes pop up in your head that make you think. This was the case with IBN Batutta’s quote: “Traveling – it leaves you speechless, then turns you into a storyteller”. When I sat at the airport, for the fourth time
- [5 Ways to rewire your brain to be happy](https://themindspa.co.za/5-ways-to-rewire-your-brain-to-be-happy/) - "The mind’s survival mode is to think negatively; changing your mindset is a daily quest for happiness" – The Mindspa Institute. Everybody wants to be happy! We don’t know of one single person who prefers being ‘down-in-the-dumps’, except Grouchy Smurf, maybe. The Mindspa Institute advocates self-motivation and positive thinking in all our training, workshops and
- [How to create a healthy workplace](https://themindspa.co.za/how-to-create-a-healthy-workplace/) - Roughly, people who work an average of 40-45 hours per week, spend about 30% of their lifetime working. Did you know that a typical employee will spend an average of 2 years of their life in work meetings? People regarded as overachievers or in managerial roles and entrepreneurs, who work more than the normal 40
- [Game-changing Habits to adopt to have a Healthy Workday](https://themindspa.co.za/game-changing-habits-to-adopt-to-have-a-healthy-workday/) - The rewards to adopt healthy behaviors can be game-changing. A healthy lifestyle not only changes your outer body but also your mind and attitude towards things. Healthy habits increase your productivity, your ability to stay focused; it enhances your creativity and decision-making skills. Implementing a holistic healthy lifestyle helps you think clearer, sustain relationships, achieve
- [3 Criteria to consider when electing a team leader](https://themindspa.co.za/3-criteria-to-consider-when-electing-a-team-leader/) - Office politics – vote for the right leader South Africa is a democratic country, and we have the right to take part in an open and fair election. Everyone eligible to vote can choose whichever party they deem fit, to be elected as the party to run the country. On a daily basis, team leaders
- [7 Essential skills self-made millionaires have in common.](https://themindspa.co.za/7-essential-skills-self-made-millionaires-have-in-common/) - Who wants to become a millionaire? Not one single person will say ‘no thank you.’ A lot dream about this, but few succeed. Jim Rohn explains it best in his quote: “Set a goal to become a millionaire for what it makes of you to achieve it. Do it for the skills you have to
- [6 Skills mothers need to raise our future leaders](https://themindspa.co.za/6-skills-mothers-need-to-raise-our-future-leaders/) - Being a great mom doesn’t only revolve around you mastering the various types of looks to enforce good behaviour. It is not only about you doing better research than the FBI because you worry constantly about your child. Mothers are so very important in our society, because without them who will build leaders, boost self-esteem,
- [Every Business or Unit needs Quiet Time](https://themindspa.co.za/every-business-or-unit-needs-quiet-time/) - Over the ages, companies are forever trying to come up with new ways to boost productivity. Numerous studies and various researchers tried to pinpoint what can be done to pave a productive path within the workplace. Systems and tech-savvy developers constantly invent new ways and technology to streamline and speed up processes to avoid drowning
- [Multi-tasking: 5 Strategies to get the Job done.](https://themindspa.co.za/multi-tasking-5-strategies-to-get-the-job-done/) - Some people might think that they are multi-tasking at work. Most of the time they are really just switching from one task to the next, jumping and scrawling around without completing anything. They are like jugglers. They try to keep all the balls in the air, and most of the time they get it right.
- [6 Takeaways we should urgently teach our youth leaders before it is too late.](https://themindspa.co.za/6-takeaways-we-should-urgently-teach-our-youth-leaders-before-it-is-too-late/) - John Quincy Adams said that “if your actions inspire others to dream more, learn more, do more and become more…you are a leader.” However, are we bold enough to speculate that some of our youth today are self-centered and they spark some negativity? Instead of coming up with solutions and positively influencing their peers, the
- [3 Warning Signs and Ways to Deal With Disgruntled Employees](https://themindspa.co.za/3-warning-signs-and-ways-to-deal-with-disgruntled-employees/) - Disgruntled employees usually give poor service, and thereby damage the company’s reputation. They are responsible for a negative working environment which spreads through the company causing morale to decrease rapidly. Sometimes disgruntled employees can even be prone to theft or vindictive behaviour. Toxic staff can be likened to the proverb “one bad apple spoils the
- [10 Reminders to Re-motivate yourself](https://themindspa.co.za/10-reminders-to-re-motivate-yourself/) - There is a lot going on and you just can’t seem to focus. You feel tired all the time and work towards goals that you are just not seeing the results of. What should you do when you are feeling frustrated and demotivated? Here are 10 reminders to re-motivate yourself, to realign your mind and
- [Is Leadership about making everyone else feel better about themselves?](https://themindspa.co.za/is-leadership-about-making-everyone-else-feel-better-about-themselves/) - If you tell someone how great they are and constantly remind them of their strengths, you make them feel better about themselves. If you focus on people’s talents you enhance their chances to succeed. Don’t you? If you lift someone up in terms of their potential, you indirectly motivate them to perform. Agreed? This is
- [5 Secrets to Becoming an Extraordinary Leader Everyone wants to Work for.](https://themindspa.co.za/5-secrets-to-becoming-an-extraordinary-leader-everyone-wants-to-work-for/) - It is not about looks or popularity. It is also not about power. Some leaders are lucky enough to have all of these, but it is not the core of what leadership is about. It is the human element which is the leader’s skills and abilities to make a positive impact on a person. With
- [6 Ways to Stop Customer Service Roulette?](https://themindspa.co.za/6-ways-to-stop-customer-service-roulette/) - Can you relate to that frustrating feeling when you phone a customer service line and you end up being put through to one after the other consultant to trying to sort out your problem? Is your customer service a game of chance? It is extremely dangerous to gamble with the life line of your business.
- [The gap between knowing and doing is getting bigger…](https://themindspa.co.za/the-gap-between-knowing-and-doing-is-getting-bigger/) - What do you do when you don’t know something? Who do you ask if you need a “how-to” guide? You Google or watch a YouTube video, right? People have book knowledge, they learn through what they read or watch either at university or on the internet. But they simply don’t have the practical know-how. We
- [A Change in Workspace Layout Can Change Employee Perspective.](https://themindspa.co.za/a-change-in-workspace-layout-can-change-employee-perspective/) - Company morale can be a rollercoaster ride. What goes up usually comes down. The trick is to soften the blow and to get back to a “high morale” as quickly as possible. People are expected to cope under today’s stresses and fast pace living. While businesses face a world pandemic of employee burnout, everyone, in
- [5 Quick Tips on Facing Fears](https://themindspa.co.za/5-quick-tips-on-facing-fears/) - We are all faced with various degrees of fears at some point in our lives and for others it may be an everyday battle. People experience different types of fears. They might be afraid of experiencing embarrassment, rejection, criticism or loss. And if you live in South Africa, chances are that you also experience a
- [10 Must Have Leadership Skills to Be A Great Manager](https://themindspa.co.za/10-must-have-leadership-skills-to-be-a-great-manager/) - Boss’s Day is on 16 October, so we focus on leadership skills and what good managers need to be a true “captain of their ship.” Through the Leadership Development Programmes, The Mindspa Institute has offered for both national and international companies throughout the years, it became evident that leadership skills continuously require upgrading and refreshing
- [Apologies are important in the workplace.](https://themindspa.co.za/apologies-are-important-in-the-workplace/) - An apology is a sign of respect and empathy. Do you underestimate the power of an apology in the workplace? Apology can be defined as “a regretful acknowledgement of an offence or failure” according to the dictionary, but not everyone deems an apology worthy especially in the workplace. Apologizing at the office can be difficult
- [In a World of AI, Being “Human” is Still Job Seekers Most Important Skill](https://themindspa.co.za/in-a-world-of-ai-being-human-is-still-job-seekers-most-important-skill/) - Yes, the business world is obsessed with Artificial Intelligence, aka AI or commonly referred to as coding. Most business experts believe that coding is the must-have skill future jobseekers will look for. It’s predicted that this skill is no longer just for tech employees at Google, Technology or IT companies, but that most programming vacancies
- [8 Confidence Boosters for Leaders](https://themindspa.co.za/8-confidence-boosters-for-leaders/) - Leaders might have strong technical knowledge and they can learn the fundamentals of leadership skills, but if they don’t believe in themselves they will find it very difficult to lead others. A leader who exhibits confidence is easier to follow because they are easily trusted. If a leader has self-confidence they can make tough decisions
- [Leadership in the 4th Industrial Revolution – 5 Questions Answered.](https://themindspa.co.za/leadership-in-the-4th-industrial-revolution-5-questions-answered/) - The Fourth Industrial Revolution is changing the way we live, work and associate with one another. It forms part of our human development, supported and empowered by exceptional technology advances. In the words of Robert J. Shiller, 2013 Nobel laureate in economics, Professor of Economics at Yale University: “You cannot wait until a house burns
- [5 Job entry skills under one umbrella](https://themindspa.co.za/5-job-entry-skills-under-one-umbrella/) - Entering the job market or applying for a new job is nerve-wracking. There are a few vital soft skills that Human Resource Managers look for in the ideal candidate. Whether you have the qualifications and experience is one thing, but most interviewers look for these 5 skills to determine whether you will be the right
- [Job Hunting during the Covid-19 Pandemic? Part 2](https://themindspa.co.za/job-hunting-during-the-covid-19-pandemic-part-2/) - This is the second part of a series of 3 articles discussing the second point of 3 things: 1. How to secure your job better during this Pandemic 2. How to find a new job through this time 3. The 6 top soft skills employers look for during Covid-19 How to find a job during Covid-19 If you
- [Job Hunting during the Covid-19 Pandemic? Part 3](https://themindspa.co.za/job-hunting-during-the-covid-19-pandemic-part-3/) - This is the third part of a series of three articles discussing Job Hunting During The Covid-19 Pandemic. We are now at the end of the series where we list the 6 tops soft skills employers will look for in the ideal candidate. How to secure your job better during this Pandemic How to find
- [The Impact of Covid-19 - Working in the new normal](https://themindspa.co.za/the-impact-of-covid-19-working-in-the-new-normal/) - Before the world wide pandemic working remotely was largely intentional, and people who chose it generally did so knowing it would fit well into their lives. However, that wasn’t the case for the millions of people working remotely for the first time due to the coronavirus. In this workshop we explore the impact that Covid-19
- [Is Diabetes Considered a Disability and How Can HR Create Awareness in the Workplace?](https://themindspa.co.za/is-diabetes-considered-a-disability-and-how-can-hr-create-awareness-in-the-workplace/) - Alarming statistics indicate that diabetes is rapidly increasing globally. Approximately 422 million people globally have diabetes. Type 2 diabetes is the most common under adults, and four times as many people have Type 2 diabetes today compared to 36 years ago, according to The WHO. They also state that 1.6 million people die as a
- [3 Steps to Realign Your Team](https://themindspa.co.za/3-steps-to-realign-your-team/) - How to realign your Sales and Marketing Teams during the last stretch of 2020 in 3 simple steps. It seems like many companies forget how important it is to realign teams with their strategies and goals on an ongoing basis. Now more than ever, the realignment of Sales and Marketing Teams are essential as we
- [What Will the Work Environment Look Like During 2021 – 3 Main Predictions](https://themindspa.co.za/what-will-the-work-environment-look-like-during-2021-3-main-predictions/) - A new meaning to the saying, “when life gives you lemons… make lemonade”, has definitely become evident within doing business in South Africa. It has been amazing to see how companies have adapted and changed so quickly during 2020. Although extremely challenging, the pandemic opened the door to creative thinking and problem-solving; a more flexible
- [Management Strategies for a safe, positive, and emphatic return to work](https://themindspa.co.za/management-strategies-for-a-safe-positive-and-emphatic-return-to-work/) - As the world move towards ‘COVID normal’, many aspects of life are returning to normal and work is no exception, with many businesses contemplating the re-opening of offices and other workplaces. The coronavirus (COVID-19) pandemic has led to sweeping changes and disruptions in nearly every aspect of daily life. With mandates and guidelines changing all the

## Pages

- [Home](https://themindspa.co.za/) - The Mindspa Institute - Specializes in Skills Development by Bridging the Gap between knowing and doing! Custom Training that meets your specific requirements.
- [Professional Email & Digital Business Communication](https://themindspa.co.za/professional-email-digital-business-communication/) - "Improve your email communication with professional etiquette. Learn how to write clear, respectful, and effective emails to enhance workplace relationships."
- [Creating High-Value Office Professionals](https://themindspa.co.za/creating-high-value-office-professionals/) - Creating High-Value Office Professionals Training and Development The modern office professional plays a critical role in the success of every organisation. They are often the first point of contact for clients, visitors and internal stakeholders, while simultaneously ensuring that administrative processes, communication and daily operations run efficiently.Today’s administrative professionals are expected to do far more
- [Retail Buying, Commercial Negotiation & Supplier Partnerships](https://themindspa.co.za/retail-buying-commercial-negotiation-supplier-partnerships/) - Retail Buying, Commercial Negotiation & Supplier Partnerships Training and Development Negotiating Smarter. Building Stronger Supplier Partnerships. Delivering Sustainable Commercial Value.In today’s fast-paced retail environment, buyers and commercial professionals are expected to deliver far more than cost savings. They must build strategic supplier partnerships, negotiate commercially sound agreements, manage risk, protect organisational reputation and create long-term
- [Leadership Excellence: Leading People, Performance & Results](https://themindspa.co.za/leadership-excellence-leading-people-performance-results/) - Leadership Excellence: Leading People, Performance & Results Training and Development Effective leadership today requires far more than technical expertise. Leaders must be able to communicate effectively, inspire performance, manage conflict, make sound decisions, develop their people, and align daily actions with organizational objectives.This practical and interactive programme equips leaders with the skills, tools, and confidence
- [Training for Individuals](https://themindspa.co.za/training-for-individuals/) - Training for Individuals Training and Development Professional Development Designed Around YouAt The Mindspa Institute, professional development is available from just one delegate, making high-quality workplace training accessible to individuals, single employees and organisations that do not need a full group booking.Whether you are investing in your own career, upskilling for a new role, strengthening your
- [Mini Management Development Programme (MDP)](https://themindspa.co.za/mini-management-development-programme-mdp/) - Enhance management skills with the Mini MDP. Learn leadership strategies, team management, and effective decision-making for success.
- [Management Development Programme](https://themindspa.co.za/management-development-programme/) - Develop essential management skills. Learn strategies for effective leadership, team management, and organizational growth to drive business success.
- [Coaching and Mentoring skills](https://themindspa.co.za/coaching-and-mentoring-skills/) - Master coaching and mentoring techniques to support personal and professional growth. Enhance your ability to guide, motivate, and develop others effectively.
- [Delegate Feedback Form](https://themindspa.co.za/delegate-feedback-form/) - Please enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Please take a moment to complete the form below as it assists us to continually improve our training programmes.CourseFacilitatorDate / TimeI hereby give permission to The Mindspa Institute to use my comments and images taken during training
- [Employment Equity](https://themindspa.co.za/employment-equity/) - Understand employment equity and learn to promote fairness, diversity, and inclusion in the workplace while ensuring compliance with legal requirements.
- [Wellness at Work Session](https://themindspa.co.za/wellness-at-work/) - "Promote wellness at work. Learn strategies to enhance employee well-being, reduce stress, and create a healthier, more productive work environment.
- [Virtual Meeting Etiquette](https://themindspa.co.za/virtual-meeting-etiquette/) - Master virtual meeting etiquette. Learn best practices for communication, engagement, and professionalism to ensure successful and productive online meetings.
- [Top Tips for Women in Business](https://themindspa.co.za/top-tips-for-women-in-business/) - Learn strategies for leadership, networking, personal branding, and overcoming challenges to thrive in the business world.
- [Problem Solving Workshop](https://themindspa.co.za/problem-solving-workshop/) - Enhance your ability to analyze challenges, think critically, and develop innovative solutions for effective decision-making.
- [Tanya Penwarden](https://themindspa.co.za/tanya-penwarden/) - Tanya is a skilled facilitator at The Mindspa Institute, bringing expertise and engaging teaching methods to help individuals and teams reach their potential.
- [Sharon Hamilton-Green](https://themindspa.co.za/sharon-hamilton-green/) - Sharon is a skilled facilitator at The Mindspa Institute, bringing expertise and engaging teaching methods to help individuals and teams reach their potential.
- [Shaam Friedman](https://themindspa.co.za/shaam-friedman/) - Shaam
- [Louise A Beretta](https://themindspa.co.za/louise-a-beretta/) - Louise is a skilled facilitator at The Mindspa Institute, bringing expertise and engaging teaching methods to help individuals and teams reach their potential.
- [Judy Molefi](https://themindspa.co.za/judy-molefi/) - Judy is a skilled facilitator at The Mindspa Institute, bringing expertise and engaging teaching methods to help individuals and teams reach their potential.
- [Elmarie Pretorius](https://themindspa.co.za/elmarie-pretorius/) - Elmarie Pretorius is a skilled facilitator and the business owner of The Mindspa Institute.
- [Debbie Oliver](https://themindspa.co.za/debbie-oliver/) - Debbie is a skilled facilitator at The Mindspa Institute, bringing expertise and engaging teaching methods to help individuals and teams reach their potential.
- [Cindy Pivacic](https://themindspa.co.za/cindy-pivacic/) - Cindy is a skilled facilitator at The Mindspa Institute, bringing expertise and engaging teaching methods to help individuals and teams reach their potential.
- [Chester Ferris](https://themindspa.co.za/chester-ferris/) - Chester is a skilled facilitator at The Mindspa Institute, bringing expertise and engaging teaching methods to help individuals and teams reach their potential.
- [Cecilia Hattingh](https://themindspa.co.za/cecilia-hattingh/) - Cecilia is a skilled facilitator at The Mindspa Institute, bringing expertise and engaging teaching methods to help individuals and teams reach their potential.
- [Bianca Pohlmann](https://themindspa.co.za/bianca-pohlmann/) - Bianca
- [Bernie Levendal](https://themindspa.co.za/bernie-levendal/) - Bernie is a skilled facilitator at The Mindspa Institute, bringing expertise and engaging teaching methods to help individuals and teams reach their potential.
- [Sales Development Programme](https://themindspa.co.za/sales-development-programme/) - Enhance sales skills with a comprehensive development program. Learn strategies to boost performance, build relationships, and close deals effectively.
- [Office Professional Development Programme](https://themindspa.co.za/office-professional-development-programme/) - Develop key office skills with the PDP. Enhance communication, time management, and leadership abilities to thrive in any office environment.
- [HD/3D Leadership Training](https://themindspa.co.za/hd-3d-leadership/) - Enhance leadership with HD/3D strategies. Learn to lead with clarity, engage teams, and navigate challenges with a holistic, forward-thinking approach.
- [Executive Leadership Strategy Team Alignment Session](https://themindspa.co.za/executive-leadership-strategy-team-alignment-session/) - Align your team with executive leadership strategies. Develop cohesive goals, enhance collaboration, and drive success with focused alignment sessions.
- [Values-Based Ethical Leadership](https://themindspa.co.za/values-based-ethical-leadership/) - Learn how to lead with integrity, align organizational values with actions, and foster a culture of trust and accountability.
- [Team Alignment Training](https://themindspa.co.za/team-alignment/) - Achieve team alignment with strategies to improve communication, collaboration, and goal-setting, ensuring everyone is working toward shared objectives.
- [Supervisory Skills](https://themindspa.co.za/supervisory-skills/) - Learn how to lead teams effectively, manage performance, and develop key techniques for improving productivity and fostering growth.
- [Strategy Execution](https://themindspa.co.za/strategy-execution/) - Master strategy execution. Learn techniques for aligning teams, managing resources, and measuring progress to implement and achieve business goals.
- [Stakeholder Engagement](https://themindspa.co.za/stakeholder-engagement/) - Learn how to build strong relationships, manage expectations, and communicate effectively to drive collaboration and success.
- [Risk Management Training](https://themindspa.co.za/risk-management/) - Master risk management techniques. Learn how to identify, assess, and mitigate risks to protect your organization and ensure successful project outcomes.
- [Psychological Safety and Trust](https://themindspa.co.za/psychological-safety-and-trust/) - Create a culture of psychological safety and trust. Learn strategies for open communication, encourage risk-taking, and build strong, collaborative teams.
- [Project Management](https://themindspa.co.za/project-management/) - Learn strategies for planning, executing, and delivering successful projects on time and within budget while managing risks.
- [Problem Solving Training](https://themindspa.co.za/problem-solving/) - Learn strategies to identify issues, analyze situations, and develop creative solutions for effective decision-making and results.
- [Planning And Running An Effective Workshop](https://themindspa.co.za/planning-and-running-an-effective-workshop/) - Planning And Running An Effective Workshop Training and Development This training course looks at the planning and running of an effective workshop. Many of the challenges we face today can only be solved by a group, not an individual. Whether it’s the need for broad buy-in, or more expertise than any individual has, one person
- [Managing my Remote Team](https://themindspa.co.za/managing-my-remote-team/) - Learn to effectively manage remote teams. Develop strategies for communication, collaboration, and performance management in a virtual work environment.
- [Leadership Training](https://themindspa.co.za/leadership/) - Learn strategies to inspire, motivate, and lead teams effectively while driving growth and fostering a positive organizational culture. Enhance your skills.
- [Leadership in the Fourth Industrial Revolution](https://themindspa.co.za/leadership-in-the-fourth-industrial-revolution/) - Develop leadership skills for the Fourth Industrial Revolution. Learn to navigate change, foster innovation, and lead teams in a digital-driven world.
- [Innovation and Creativity](https://themindspa.co.za/innovation-and-creativity/) - Unlock innovation and creativity with techniques to generate ideas, solve problems, and foster a culture of creativity to drive business growth and success.
- [From Technical Expert to Organizational Leader](https://themindspa.co.za/making-the-shift-from-technical-expert-to-organizational-leader/) - Transition from technical expert to organizational leader. Learn key leadership skills to manage teams, drive strategy, and navigate business environments.
- [Facilitation Skills](https://themindspa.co.za/facilitation-skills/) - "Master facilitation skills to lead effective discussions, engage participants, and achieve outcomes in meetings, workshops, and group settings.
- [Ethical Conduct in a Business Environment](https://themindspa.co.za/ethical-conduct-in-a-business-environment/) - Promote integrity with ethical business practices. Learn to navigate challenges, make principled decisions, and foster trust in the workplace.
- [Essential Business Skills for South African Women](https://themindspa.co.za/essential-business-skills-for-south-african-women/) - Equip South African women with essential business skills. Learn strategies for leadership, communication, and professional growth in the modern workplace.
- [Empowered Women in the Workplace](https://themindspa.co.za/empowered-women-in-the-workplace/) - Empowered Women in the Workplace Training and Development “I raise up my voice—not so that I can shout, but so that those without a voice can be heard. … We cannot all succeed when half of us are held back.” – Malala YousafzaiThe Empowered Women in the Workplace interactive training intervention is aimed at female
- [Effective Feedback That Leads to Positive Change](https://themindspa.co.za/effective-feedback-that-leads-to-positive-change/) - Learn to deliver feedback that drives positive change. Master techniques for constructive, clear communication that motivates growth and improves performance.
- [Diversity, Inclusivity and Cultural Sensitivity Management](https://themindspa.co.za/diversity-inclusivity-and-cultural-sensitivity-management/) - Enhance your ability to manage diversity and inclusivity. Learn strategies for fostering cultural sensitivity and creating an inclusive environment at work.
- [Disability awareness and sensitivity training for Managers](https://themindspa.co.za/disability-awareness-and-sensitivity-training-for-managers/) - Equip managers with skills to foster inclusion. Learn strategies for disability awareness, sensitivity, and creating accessible, supportive work environments.
- [Delegation Skills](https://themindspa.co.za/delegation-skills/) - Master delegation skills to improve productivity. Learn how to assign tasks effectively, empower others, and foster collaboration to achieve team success.
- [Decision Making Training](https://themindspa.co.za/decision-making/) - Enhance decision-making skills. Learn effective strategies for making informed choices, evaluating options, and navigating complex situations with confidence.
- [Critical & Analytical Thinking](https://themindspa.co.za/critical-analytical-thinking/) - Enhance your critical and analytical thinking skills. Learn to evaluate information, make informed decisions, and solve complex problems effectively.
- [Crisis Management](https://themindspa.co.za/crisis-management/) - Develop crisis management skills. Learn strategies to handle unexpected challenges, maintain control, and navigate high-pressure situations with confidence.
- [Change and Diversity Management](https://themindspa.co.za/change-and-diversity-management/) - Develop strategies to manage change and diversity effectively. Enhance your ability to lead diverse teams and navigate organizational transformation with ease.
- [Chairing Business Meetings](https://themindspa.co.za/chairing-business-meetings-productively/) - Lead efficient meetings with the 'Chairing Business Meetings Productively' course. Master facilitation, decision-making, and time management techniques.
- [Personal Assistant Masterclass](https://themindspa.co.za/personal-assistant-masterclass/) - Learn time management, communication, and organizational techniques to excel in supporting executives.
- [Meeting Management and Minute Taking](https://themindspa.co.za/meeting-management-and-minute-taking/) - Learn how to organize productive meetings, document key points, and ensure effective follow-up for successful outcomes.
- [Frontline Receptionist Skills](https://themindspa.co.za/frontline-receptionist-skills/) - Develop essential skills for receptionists. Learn customer service, communication, and organizational techniques to create a positive first impression.
- [Hygiene and Cleaning](https://themindspa.co.za/hygiene-and-cleaning/) - Master hygiene and cleaning standards. Learn practices for maintaining a safe, clean, and healthy environment in both personal and professional spaces.
- [Customer Intelligence](https://themindspa.co.za/customer-intelligence/) - Improve customer understanding with strategies to gather insights, analyze behavior, and tailor services to meet customer needs and drive satisfaction.
- [Call Centre and Contact Centre](https://themindspa.co.za/call-centre-and-contact-centre/) - Enhance customer service with this training course. Learn essential skills for effective communication, problem-solving, and client satisfaction.
- [Winning Sales Mindset](https://themindspa.co.za/winning-sales-mindset/) - Develop a winning sales mindset. Learn strategies to boost confidence, stay motivated, and overcome challenges to achieve consistent sales success.
- [Successful Sales Training](https://themindspa.co.za/successful-sales/) - Boost sales success with proven strategies. Learn how to engage clients, overcome objections, and close deals to achieve consistent sales growth and results.
- [Sales Development Programme](https://themindspa.co.za/mini-sales-development/) - Boost your sales with a our mini-sales development program. Learn essential techniques to enhance performance, build client relationships, and drive results.
- [Remote Sales Success](https://themindspa.co.za/remote-sales-success/) - Achieve remote sales success. Learn strategies for engaging clients, building relationships, and closing deals effectively in a virtual sales environment.
- [Advanced Sales Training](https://themindspa.co.za/advanced-sales/) - "Master the art of selling with The Mindspa Institute's 'Advanced Sales' workshop. Gain expert techniques to boost sales, close deals, and grow revenue.
- [Business / Commercial Acumen](https://themindspa.co.za/business-commercial-acumen/) - Enhance your business decision-making with our 'Business & Commercial Acumen' course. Develop strategic thinking and financial insight for greater success.
- [Personal Finance Management](https://themindspa.co.za/personal-finance-management/) - Learn strategies for budgeting, saving, investing, and planning for a secure financial future with practical, actionable tips.
- [Finance for non-financial Managers](https://themindspa.co.za/finance-for-non-financial-managers/) - Learn essential financial concepts for non-financial managers. Understand budgeting, financial statements, and key metrics to make informed business decisions.
- [Basic Finance Skills](https://themindspa.co.za/basic-finance-skills/) - Master essential financial skills with our 'Basic Finance Skills' course. Build a strong foundation in budgeting, financial analysis, and decision-making.
- [Audit Preparation and Planning](https://themindspa.co.za/audit-preparation-and-planning/) - Prepare for success with The Mindspa Institute's 'Audit Preparation and Planning' workshop. Learn effective strategies for smooth and efficient audit processes.
- [Train the Trainer](https://themindspa.co.za/train-the-trainer/) - Master the art of training. Learn effective techniques to engage learners, deliver content, and assess performance for impactful training sessions.
- [Recruitment and Selection Processes](https://themindspa.co.za/recruitment-and-selection-processes/) - Master recruitment and selection processes. Learn how to attract, assess, and select the right candidates to build a strong, effective team.
- [Interviewing for Talent](https://themindspa.co.za/interviewing-for-talent/) - Learn how to assess candidates effectively, ask the right questions, and select the best fit for your team and organization.
- [Human Resources for non-HR Managers](https://themindspa.co.za/human-resources-for-non-hr-managers/) - Learn essential HR skills for non-HR managers. Understand recruitment, employee relations, performance management, and legal compliance to enhance team effectiveness.
- [HIV / AIDS Awareness Training](https://themindspa.co.za/hiv-aids-awareness-training/) - Raise awareness on HIV/AIDS with training that covers prevention, support, and stigma reduction. Promote a healthy, informed, and inclusive workplace.
- [Counselling Skills for Performance Excellence](https://themindspa.co.za/counselling-skills-for-performance-excellence/) - Develop counseling skills to enhance performance. Learn effective techniques for guiding individuals, resolving issues, and fostering a culture of excellence.
- [Chairing Disciplinary Hearings](https://themindspa.co.za/chairing-disciplinary-hearings-and-enquiries/) - Learn to conduct fair and effective disciplinary hearings. Develop skills in managing hearings, ensuring clarity, fairness, and respectful processes.
- [Safety and Crime Prevention](https://themindspa.co.za/safety-and-crime-prevention/) - "Learn safety and crime prevention strategies. Develop skills to protect individuals, secure environments, and promote a safer, more secure workplace.
- [Workplace Readiness](https://themindspa.co.za/workplace-readiness/) - Workplace Readiness Training and Development This impactful one-day training workshop will provide an entertaining, motivating and above all highly practical set of tools and skills that your young employees will be able to implement immediately to increase their productivity and ensure that they become and remain a valuable team member in any organization.The course will
- [Presentation Skills](https://themindspa.co.za/presentation-skills/) - Learn techniques for engaging your audience, delivering clear messages, and boosting confidence to present effectively in any setting.
- [Personal Mastery and Branding](https://themindspa.co.za/personal-mastery-and-branding-workshop/) - The Personal Mastery training focusses on clarifying our vision, understanding our strengths and potential, and seeing reality objectively.
- [Negotiation Skills](https://themindspa.co.za/negotiation-skills/) - Master negotiation skills. Learn strategies for effective communication, persuasion, and conflict resolution in business and personal settings.
- [Goal Setting Training](https://themindspa.co.za/goal-setting/) - Master goal-setting techniques to achieve personal and professional success. Learn how to create actionable plans and stay motivated to reach your objectives.
- [Emotional Intelligence](https://themindspa.co.za/emotional-intelligence/) - Boost emotional intelligence with skills to manage emotions, improve communication, and build stronger relationships in both personal and professional settings.
- [Disability Awareness and Sensitivity](https://themindspa.co.za/disability-awareness-and-sensitivity/) - Develop awareness and sensitivity towards disabilities. Learn strategies to foster inclusion, empathy, and respect in diverse environments for all individuals.
- [Courageous Conversations](https://themindspa.co.za/courageous-conversations/) - Master courageous conversations. Learn how to handle difficult discussions with confidence, empathy, and clarity to foster understanding and resolve conflicts.
- [Confidence and Assertiveness](https://themindspa.co.za/confidence-and-assertiveness/) - "Build confidence and assertiveness with techniques to communicate clearly, set boundaries, and navigate challenges effectively in both personal and professional settings.
- [Commitment Plan–Towards Continuous Improvement.](https://themindspa.co.za/commitment-plan-a-journey-towards-continuous-improvement/) - Learn to plan for continuous improvement with strategies for commitment and growth. Foster a mindset that drives personal and professional development.
- [Business Writing Skills](https://themindspa.co.za/effective-business-writing-skills/) - Master business writing. Learn to craft clear, concise, and impactful communication for emails, reports, and presentations to drive success and professionalism.
- [Anger and Conflict Management](https://themindspa.co.za/anger-and-conflict-management/) - Learn effective strategies for managing anger and conflict with our course. Improve communication, reduce stress, and foster healthier relationships.
- [Agile Thinking Mindset](https://themindspa.co.za/agile-thinking-mindset/) - "Develop an agile mindset with our 'Agile Thinking Mindset' workshop. Enhance adaptability, innovation, and problem-solving skills in any environment."
- [Virtual Design Thinking](https://themindspa.co.za/virtual-design-thinking/) - Learn innovative strategies to solve problems, collaborate effectively, and create solutions in a remote or virtual work environment.
- [Unpacking Values into Profit](https://themindspa.co.za/unpacking-values-into-profit/) - Learn to unpack values into profit. Discover strategies for aligning business values with operations to drive growth, profitability, and long-term success.
- [The Rise of Non-Binary Pronouns](https://themindspa.co.za/the-rise-of-non-binary-pronouns/) - Understand their importance in fostering inclusivity, respect, and effective communication in diverse and evolving environments.
- [Spring Clean Your Mind](https://themindspa.co.za/spring-clean-your-mind/) - Clear your mental clutter. Learn techniques to declutter thoughts, reduce stress, and foster a positive, focused mindset for personal growth.
- [Resourcefulness Training](https://themindspa.co.za/resourcefulness/) - Develop resourcefulness to overcome challenges. Learn how to think creatively, solve problems efficiently, and maximize available resources in any situation.
- [Innovation in the workplace](https://themindspa.co.za/innovation-in-the-workplace/) - Foster innovation in the workplace. Learn strategies to encourage creative thinking, improve processes, and drive continuous improvement for business success.
- [Happy Employees Healthy Bottomline](https://themindspa.co.za/happy-employees-healthy-bottomline/) - Learn how happy employees drive a healthy bottom line. Discover strategies to boost engagement, improve well-being, and foster productivity in the workplace.
- [On the Job Training](https://themindspa.co.za/on-the-job-training/) - Gain practical experience and improve performance by learning directly in the workplace, fostering growth and efficiency.
- [Commit. Grow. Build.](https://themindspa.co.za/commit-grow-build-motivate/) - Develop strategies to inspire growth and motivation in others. Learn to commit, build trust, and create an environment that drives success and development.
- [Be SMART with People](https://themindspa.co.za/be-smart-with-people/) - Enhance your interpersonal skills with our this workshop. Learn effective communication, emotional intelligence, and relationship-building techniques.
- [Attitude is Everything](https://themindspa.co.za/attitude-is-everything/) - Transform your mindset with The Mindspa Institute's 'Attitude is Everything' workshop. Cultivate a positive attitude for success, resilience, and personal growth.
- [Adaptability Workshop](https://themindspa.co.za/adaptability/) - "Boost resilience and thrive in change with The Mindspa Institute's 'Adaptability' workshop. Learn to adapt, grow, and succeed in any environment."
- [Abandon Yourself to Abundance](https://themindspa.co.za/abandon-yourself-to-abundance/) - Embrace abundance with The Mindspa Institute's 'Abandon Yourself to Abundance' Workshop Unlock your potential and live a fulfilled, abundant life."
- [Enhance your Emotional Intelligence](https://themindspa.co.za/enhance-your-emotional-intelligence/) - Enhance emotional intelligence to improve relationships, manage emotions, and communicate effectively for personal and professional success.
- [Dance with Life Workshop](https://themindspa.co.za/dance-with-life/) - Embrace life's challenges with grace and resilience. Learn to adapt, grow, and thrive through life’s ups and downs with strategies for personal empowerment.
- [Employee Engagement](https://themindspa.co.za/employee-engagement/) - Learn strategies to boost employee engagement. Foster motivation, enhance workplace satisfaction, and create a culture of productivity and commitment.
- [Embrace Diversity](https://themindspa.co.za/embrace-diversity/) - Embrace diversity and foster inclusion. Learn strategies to respect differences, promote equity, and create a harmonious, productive environment.
- [Creative Thinking](https://themindspa.co.za/creative-thinking/) - Unlock your creativity with techniques to think outside the box, solve problems innovatively, and approach challenges with fresh perspectives.
- [Create Emotional Wellness](https://themindspa.co.za/create-emotional-wellness/) - Learn to foster emotional wellness. Develop strategies for managing emotions, reducing stress, and building resilience for a balanced, fulfilling life.
- [Collaboration in the workplace](https://themindspa.co.za/collaboration-in-the-workplace/) - Enhance teamwork and communication with skills to foster collaboration. Learn to work effectively across teams, improve synergy, and achieve common goals.
- [Resilience Training](https://themindspa.co.za/resilience/) - Build resilience with strategies to bounce back from setbacks, manage stress, and thrive in challenging situations, both personally and professionally.
- [Workload Management](https://themindspa.co.za/workload-management/) - Master workload management. Learn techniques to prioritize tasks, manage time effectively, and maintain balance to boost productivity and reduce stress.
- [Time Management and Organisational Skills](https://themindspa.co.za/time-management-and-organisational-skills/) - Learn techniques to prioritize tasks, stay focused, and boost productivity for personal and professional success.
- [Teamwork and Motivation](https://themindspa.co.za/teamwork-and-motivation/) - Boost teamwork and motivation. Learn strategies to inspire collaboration, improve morale, and enhance productivity for a high-performing, engaged team.
- [Team Building Session](https://themindspa.co.za/team-building/) - "Enhance teamwork with team-building strategies. Foster trust, communication, and collaboration to strengthen relationships and drive collective success.
- [Stress Management](https://themindspa.co.za/stress-management/) - Learn stress management techniques. Develop strategies to reduce stress, maintain balance, and improve well-being in both personal and professional life.
- [Self-Directed Teams](https://themindspa.co.za/self-directed-teams/) - Learn strategies to empower teams, foster accountability, and promote collaboration for greater autonomy and success in the workplace.
- [Self-development Training](https://themindspa.co.za/self-development/) - Invest in self-development. Learn strategies to build confidence, enhance personal growth, and unlock your full potential for success in all areas of life.
- [Professional Telephone and Voice Etiquette](https://themindspa.co.za/professional-telephone-and-voice-etiquette/) - Learn techniques for clear communication, active listening, and building rapport to leave a positive impression.
- [Professional Office Administration](https://themindspa.co.za/professional-office-administration/) - Learn key skills in organization, communication, time management, and multitasking to ensure smooth office operations.
- [Podcast](https://themindspa.co.za/podcast/) - Podcasts Podcasts by Elmarie Pretorius, owner of The Mindspa Institute – a Soft Skills Training Company Blog Listen to another clip on Radio Pulpit/Kansel where Managing Owner Elmarie Pretorius, gives women in business advice on unfair corporate life and how women unintentionally sabotage their careers. This is the second part of a series of interviews
- [Personal Mastery and Branding](https://themindspa.co.za/personal-mastery-and-branding/) - Personal Mastery and Branding Training and Development The Personal Mastery training course focusses on clarifying and deepening our personal vision, focusing our energies, understanding our strengths and potential, and seeing reality objectively. During this training session delegates will be taken through all the steps to attain Personal Mastery, and then each delegate will build their personal
- [Performance Management](https://themindspa.co.za/performance-management/) - Master performance management techniques. Learn how to set clear goals, provide feedback, and improve employee performance to drive organizational success.
- [Learnerships](https://themindspa.co.za/learnerships/) - Explore learnerships to gain practical experience and develop key skills. Enhance your career opportunities while earning qualifications and building expertise.
- [Institute Disciplinary Action In The Workplace](https://themindspa.co.za/institute-disciplinary-action-in-the-workplace/) - Learn to institute disciplinary action effectively. Develop strategies to handle workplace misconduct, ensure compliance, and maintain a productive environment.
- [Initiators Guide to Disciplinary Hearings and Enquiries](https://themindspa.co.za/disciplinary-hearings-and-enquiries/) - Learn to conduct fair and effective disciplinary hearings. Develop skills to manage processes, ensure clarity, and uphold fairness in workplace inquiries.
- [How to Manage Employees for Profit](https://themindspa.co.za/how-to-manage-employees-for-profit/) - Learn how to manage employees effectively for profitability. Develop strategies for improving performance, motivation, and alignment with business goals.
- [HIV / AIDS Training for Peer Educators](https://themindspa.co.za/hiv-aids-training-for-peer-educators/) - "Equip peer educators with the knowledge and skills to raise awareness on HIV/AIDS prevention, support, and stigma reduction in their communities.
- [HIV / AIDS Basic Awareness](https://themindspa.co.za/hiv-aids-basic-awareness/) - Gain basic HIV/AIDS awareness with training on prevention, understanding, and supporting affected individuals. Foster a supportive and informed environment.
- [Gender Mainstreaming and Gender-Based Violence (GBV )](https://themindspa.co.za/gender-mainstreaming-and-gender-based-violence-gbv/) - Learn strategies for gender mainstreaming and addressing Gender-Based Violence. Promote equality, inclusion, and support for a safer, respectful environment.
- [Erroneous Zones Training](https://themindspa.co.za/erroneous-zones/) - Identify and overcome self-defeating habits. Learn strategies to build confidence, improve decision-making, and take control of your personal growth.
- [Design Thinking Training](https://themindspa.co.za/design-thinking/) - Unlock creative problem-solving with design thinking. Learn to approach challenges with innovation, empathy, and user-centered solutions for impactful results.
- [Customer Care Training](https://themindspa.co.za/customer-care/) - Enhance customer service skills. Learn effective communication, problem-solving, and relationship-building to deliver care and foster lasting loyalty.
- [Cultural Awareness, Diversity and Tolerance](https://themindspa.co.za/cultural-awareness-diversity-and-tolerance/) - Build cultural awareness and foster diversity and tolerance. Learn strategies to create inclusive environments and promote respect across different cultures.
- [Continuous Improvement as a Business Imperative](https://themindspa.co.za/continuous-improvement-as-a-business-imperative/) - Adopt a mindset of continuous improvement. Learn strategies to drive innovation, enhance processes, and maintain competitive advantage in your business.
- [Contact](https://themindspa.co.za/contact/) - Contact Us SEND US A MAIL OR LEAVE YOUR DETAILS AND WE'LL CONTACT YOU. We are here for you, whatever course you choose and will be ready to answer any questions you may have. Please enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Name *Email *Phone
- [Communicating Effectively in the Workplace](https://themindspa.co.za/communicating-effectively-in-the-workplace/) - Enhance communication skills in the workplace. Learn strategies for clear, impactful interactions that build relationships and improve team dynamics.
- [Cognitive Flexibility](https://themindspa.co.za/cognitive-flexibility/) - Boost your adaptability with cognitive flexibility training. Learn to shift perspectives, solve problems creatively, and thrive in dynamic environments.
- [Business Videos](https://themindspa.co.za/business-videos/) - Videos Blog Discussions on... Work Life Balance Emotionally Intelligent Leadership Positive Self Talk Habits Communication Hope Fear Forgiveness Contact Us for More Information
- [Business Report Writing Skills](https://themindspa.co.za/business-report-writing-skills/) - Improve your writing with our 'Business Report Writing Skills' training course. Learn to craft clear, concise, and impactful reports for any business context.
- [Business Etiquette](https://themindspa.co.za/business-etiquette/) - Master professional conduct with the 'Business Etiquette' course. Learn key skills for effective communication, networking, and creating lasting impressions.
- [Building Positive Relationships.](https://themindspa.co.za/building-positive-workplace-relationships/) - Foster strong, positive connections with the 'Building Positive Workplace Relationships' workshop. Enhance teamwork, communication, and workplace harmony.
- [Become fit for change](https://themindspa.co.za/become-fit-for-change/) - Build resilience with The Mindspa Institute's 'Become Fit for Change' workshop. Learn to adapt, embrace change, and thrive in dynamic environments.
- [Blog](https://themindspa.co.za/blog/) - How to Build a Personal Brand in 5 Steps How to Build a Personal Brand in 5 Steps Life has become one big competition. Everyone wants and needs to outperform one another, both online and offline, with products, services, in … It’s okay to ask for help, Women! It’s okay to ask for help, Women!

## Categories

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