Mini Management Development Programme (MDP)

Training Outline

Module 1 (2 Days)

Leadership and Management

• What Is Leadership?
• Leadership “Styles” That Make Up Outstanding Leaders
• The six signature traits of an inclusive leader. 
• The New Leadership Skills Set
• Core and Adaptive Leadership Skills
• Top 5 Gaps in Leader’s Awareness
• The character and values of leadership
• The Ingredients of Ethical Value Based Leadership
• Differences Between Leadership and Management
• Old vs New Leadership Thinking
• Traditional versus High Performance Organisations
• 7 Biggest Problems with Leadership Today
• Common Mistakes Leaders Make
• The Top 6 Leadership Challenges Around the World
• 4 concrete things leaders can do to address these common challenges
• Summary of Good to Great by Jim Collins
• 10 Must-Ask Questions To Supercharge Your Leadership
• CASE STUDIES
• LEADERSHIP SELF-ASSESSMENT ACTIVITY

Teamwork and Motivation

• What is Teamwork?
• Ingredients of a Great Team
• The Ten Characteristics of Effective Teamwork
• 15 Effective Ways to Motivate Your Team
• Energizing Your People to Achieve Good Things
• Types of Motivation
• Motivation in the Workplace
• Motivation in Management
• Powerful Leadership Lessons from the Movie ‘Coach Carter’
• CASE STUDIES

Delegation

• What is Delegation
• Why is delegation a key leadership tool?
• Effective Management Through Task-Relevant Maturity
• How To Delegate The Right Tasks To The Right People
• Key steps of successful delegation
• Barriers to effective delegation
• The RACI Principle of Delegation, Role Division and Work Sharing
• Examples of levels of delegation

Why Emotional Intelligence is important in Leadership

• What Is Emotional Intelligence?
• The Four Components Of Emotional Intelligence
• Why Emotional Intelligence Matters
• 5 Aspects of Emotional Intelligence Required for Effective Leadership
• Why Emotional Intelligence Is Indispensable For Leaders
• 10 things leaders with emotional intelligence never do
• High EQ Crucial Conversations to improve behavior and performance
• SELF-ASSESSMENT EXERCISES: EQ SELF-ASSESSMENT

Why Communication is important for leaders

• How Important Is Communication for Leaders?
• 3 Facts about Communication for Leaders
• 5 Tips for Leaders to Communicate More Effectively
• How Successful Leaders Communicate With Their Teams
• 10 Communication Secrets Of Great Leaders
• Communicating Important Decisions
• How to prevent pointless meetings
• SELF-ASSESSMENT EXERCISES

Transactional Analysis

• Roots of Transactional Analysis
• Life Positions, Scripts and Games
• Ego States
• In Summary

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Module 2 (1 Day)

Business Acumen

Understand and speak business language

• Comprehensive A-Z listing of business and management terms
• Critical financial terminology everyone should know and understand

Effective decision making and problem solving techniques

• Peter Drucker’s 5 Elements of an Effective Decision Making Process
• How to make a good business decisions step by step
• Four basic Problem Solving Steps

Understanding the 5 Essential Elements of Business Acumen

• Cash and Cash Flow
• Growth
• Margin
• Velocity
• Customer

Group Exercise to understand how each delegate can impact on the 5 essential elements and specific action plans than can be implemented.

Understanding Strategy

• The importance and benefits of strategic management
• Elements of the strategic planning process
• Why strategic planning fails

Internal and External Environment Analysis

• Definition of a SWOT Analysis
• How to do a SWOT analysis on your business
• Translating SWOT issues into actions

Turning Plans into Profit

• How to measure whether your strategy is effective
• Balanced scorecard approach
• Key Performance Indicators
• Michael Porter’s Five Forces Analysis

Glossary of terminology and definitions from business and management

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Module 3 (1 Day)

Understanding and Managing Change

What Is Change?

• Change Management
• Types Of Change
• When And What Needs To Change?
• The 8 Major Forces Shaping the Future
• What future skills and competencies are our workforce going to need?
• How To Prepare Your Company And Team For Change
• Change Management Toolkit

Implementing the change

• Managing Change In The Workplace
• Managing The Emotions Around Change
• Managing Resistance To Change
• Have Clear Expectations

Communicating the change

• Communicating Important Decisions
• Change Communications Checklist

Anchor your change to the company culture

• Company Culture
• Characteristics Of Healthy Organisational Cultures
• Align The Company Culture

Managing Diversity

• What Is Diversity In The Workplace?
• 7 Biggest Diversity Issues In the Workplace
• 8 Amazing Benefits of Cultural Diversity in the Workplace
• Difference between superficial and deep-level diversity
• Managing Diversity
• Diversity management process and skills required
• Employment issues
• How well do you manage diversity in your unit?
• Start a Dialogue Using these Questions

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Module 4 (1 Day)

Confidence and Assertiveness Training

Self-Confidence

• What Is Confidence?
• Our Self-Concept Affects Our Self-Confidence
• Dealing with Past “Failures” And Low Self-Confidence
• Self-Confidence and Life Skills
• How Can I Project Confidence Even If I Don’t Yet Feel Confident
• How to Create the Right Impression
• Analyse Your Own Levels of Confidence in Various Situations
• High Levels of Self-Confidence Are Important – But Why
• Practical Ways to Enhance Your Confidence
• Factors That Increase Self-Confidence
• Creating a Positive Outlook
• The Top 25 Positive Words and Phrases
• Essential Steps to Increase Your Confidence Levels – How To Ensure You Get What You Want
• The Seven Habits of Highly Effective People®

Assertiveness

• What Is Assertiveness?
• Assertive Versus Unassertive and Aggressive Behaviour
• Analyse Your Own Assertiveness Levels – How to Be More Assertive
• How to Turn Aggressive Behaviour into Assertive Behaviour
• Changes You Can Expect From Being Assertive
• How to Manage Conflict in an Assertive Manner
• Essential Steps to Increase Your Levels of Assertiveness
• Key Life Skills – Self-Assessment

Practical Exercises, Tips and Tools

• How to Communicate Confidently
• How to Have a Difficult Conversation with Your Boss, Colleagues, Friends or Family
• Tips for Being Assertive – How To Become the Person You Want To Be
• Tips That Can Help You Be More Assertive
• How to Deal With Difficult Situations in a Confident, Assertive Manner
• Practical Exercise

Self-Assessment Exercises