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Meeting Management and Minute Taking

Training and Development

The Meeting Management and Minute Taking training course focusses on why meetings are an essential element of business communication and being able to organise, prepare for and take and distribute minutes efficiently is an important skill that can be learned and enhanced.

The course will address frequently asked questions such as:

  • How to Schedule and Administrate Meetings
  • What is my role Before, During and After the Meeting?
  • How to draw up an agenda for a meeting
  • What are the guidelines for minute taking of a meeting?

Sharpen your skills!

NQF Level 4

Meeting Management and Minute Taking

Who should attend?

  • Personal Assistants
  • Executive Assistants
  • Secretaries
  • Project Assistants
  • Administrative Assistants

Training Outline

Planning and Executing Professional Meetings

  • Why Do Meetings Have A Bad Reputation?
  • 10 Ways to Prevent Pointless Meetings
  • The Ten Commandments of Effective Meetings
  • The Stages of an Effective Meeting
  • Scheduling and Administration of Meetings
  • Clearly Identify Your Role Before, During and After the Meeting

 Practical Agenda Setting and Minute – Taking Guidelines

  • The Agenda
  • How to Create an Effective Agenda
  • Agenda Meeting Sample
  • Why Meeting Minutes Matter
  • How to Improve Your Active Listening Skills
  • Minute Taking Tips to Assist You Before, During and After The Meeting
  • Meeting Minutes Do’s And Don’ts
  • Example of Minutes

 Business Etiquette Tips

  • How to Make a Positive Impression
  • Tips for Being Assertive
  • International Etiquette

Self-Assessment Exercises


Additional Information

Course Duration: 1 Day

Presented : In-house and online



  • Comprehensive manual
  • Framed certificate of attendance
  • Notepad & Pen
  • Superior training venue with delicious lunch, teas and refreshments

Contact us for more information