Negotiation Skills

Negotiating is the process by which two or more parties with different needs and goals work to find a mutually acceptable solution to an issue. Because negotiating is an inter-personal process, each negotiating situation is different, and influenced by each party’s skills, attitudes and style. It is a process by which compromise or agreement is reached while avoiding argument and dispute.

Negotiation isn’t limited to “big decisions.” When you’re working with other people, much of your time is spent negotiating – even if it’s just deciding whose turn it is to collect the coffees! For projects to be successful, roles, strategies, targets, and deadlines all need to be agreed, ideally to everyone’s satisfaction.

The Negotiation Skills course will address the following frequently asked questions:

• Unpacking what negotiation means
• Why negotiation is important?
• What are negotiation techniques?
• All the Types of Negotiation
• Situations where negotiation is needed?
• Which negotiation strategies are most successful?