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Negotiation Skills

Training and Development

Negotiating is the process by which two or more parties with different needs and goals work to find a mutually acceptable solution to an issue. Because negotiating is an inter-personal process, each negotiating situation is different, and influenced by each party’s skills, attitudes and style. It is a process by which compromise or agreement is reached while avoiding argument and dispute.

Negotiation isn’t limited to “big decisions.” When you’re working with other people, much of your time is spent negotiating – even if it’s just deciding whose turn it is to collect the coffees! For projects to be successful, roles, strategies, targets, and deadlines all need to be agreed, ideally to everyone’s satisfaction.

The course will address the following frequently asked questions:

  • Why negotiation is important?
  • What are negotiation techniques?
  • What negotiation means?
  • Situations where negotiation is needed?
  • Which negotiation strategies are most successful?
Negotiation Skills Training

Who should attend?

  • Middle management level employees
  • Supervisors
  • Team leaders
  • Employees who have been earmarked for succession into management

Training Outline

Course Outcomes

  • What is Negotiation?
  • The Need for Negotiation Skills
  • What scares us about negotiating?
  • What do we need to know about negotiation?
  • How to approach the negotiation process
  • Choose Your Negotiation Style
  • The 5 Negotiation Styles
  • Negotiation Process
  • Negotiation Strategies
  • 3 Important elements that affect the outcome
  • Win-Win Negotiation
  • Principled Negotiation
  • Negotiation Tips
  • Top 10 Factors For Successful Negotiating Skills
  • Role Plays


Additional Information

Course Duration: 2 Days

Presented : In-house and online



  • Comprehensive manual
  • Framed certificate of attendance
  • Notepad & Pen
  • Superior training venue with delicious lunch, teas and refreshments

Contact us for more information