010 110 0227
Mon - Fri 09:00-17:00

Problem Solving

Training and Development

“Again and again, the impossible decision is solved when we see that the problem is only a tough decision waiting to be made.” Dr. Robert Schuller

Problem solving abilities empowers individuals with the tools and mindset needed to address a wide range of challenges, from the everyday to the complex and novel. These skills are invaluable in both personal and professional life and contribute to individual and collective growth and success.

Problem-solving training encourages individuals to think critically, analyze situations, and make informed decisions. It helps them break down complex problems into smaller, manageable parts, enabling them to find effective solutions.  Training in problem-solving can stimulate creativity and help individuals come up with novel solutions to business challenges.

People who are proficient in problem-solving can adapt to new and unfamiliar situations more easily, as they are accustomed to thinking critically and finding solutions.  Further problem-solving skills training promotes collaboration, reduces stress and anxiety and increases efficiency and productivity. Innovation often starts with identifying and solving problems. Problem-solving training can help individuals and organizations stay competitive by fostering a culture of innovation. 

The course will address frequently asked questions such as:

  • What are the fundamentals of problem solving?
  • Are we solving the right problems?
  • How to make good business decisions?
  • How to overcome the barriers to problem solving?
  • What are the mental blocks that hinder problem solving?
  • What are the best problem solving tools?
decision making

Who should attend?

  • Leaders
  • Managers
  • Team Leaders
  • Supervisors

Training Outline

  • Introduction
  • Problem Solving explained
  • Why are problem solving and decision making skills essential in the workplace?
  • What is problem solving skills?
  • How to make a good business decisions step by step
  • How to improve your problem-solving skills
  • 10 Ways To Improve Your Creative Problem-Solving Skills
  • 8 Fundamentals of problem solving
  • Identifying problems – are you solving the right problems?
  • Unpacking the Flow Chart Method
  • Unpacking the Fishbone/Cause and Effect Method
  • Unpacking the Root Cause Analysis Method
  • Identifying business problems·       
  • The Barriers to Problem Solving and how to overcome them
  • How to Overcome Problem Solving Barriers at Work? Tips for Managers
  • Mental Obstacles that prevent people from finding solutions
  • Peter Drucker’s 5 Elements of an Effective Decision Making Process
  • Four basic Problem Solving techniques
  • Cultivating an agile mindset

Additional Information

Course Duration: 1 Day

Presented : In-house and online



  • Comprehensive manual
  • Framed certificate of attendance
  • Notepad & Pen
  • Superior training venue with delicious lunch, teas and refreshments

Contact us for more information