As the world move towards ‘COVID normal’, many aspects of life are returning to normal and work is no exception, with many businesses contemplating the re-opening of offices and other workplaces. The coronavirus (COVID-19) pandemic has led to sweeping changes and disruptions in nearly every aspect of daily life. With mandates and guidelines changing all the time, it’s easy to feel overwhelmed by our own anxieties.
The role of managers is even more crucial to ensure a safe, productive return because employees, more than ever, are going to need compassion, understanding and empathy to create an environment in which our businesses can flourish in the “new normal”. It is therefore important to plan well, understand grief and practice empathy during this time, to ensure that our businesses can grow and flourish.