The Professional Telephone Etiquette and Voice Etiquette training course focusses on modern telephone management skills and effective communication skills.
“There is no accomplishment so easy to acquire as politeness, and none more profitable.” George Bernard Shaw
One of the basics in a business is learning professional business telephone and voice etiquette because the telephone is part of everyday work and is often the first and only point of contact with some customers. It can potentially make or break a business relationship.
The course will address frequently asked questions such as:
Course Duration: 2 Days
Presented : In-house and online