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enquiries@themindspa.co.za
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Psychological Safety and Trust

Building Blocks for High-Performance Teams

Psychological safety and trust are crucial in various settings, particularly in workplaces, teams, and relationships, because they create an environment where individuals feel safe to express themselves, take risks, and collaborate effectively.

Psychological safety and trust are interdependent and essential for creating a healthy, productive, and innovative environment. They enable individuals and teams to thrive by fostering open communication, collaboration, and a culture of continuous learning. In a psychologically safe environment, individuals are not afraid to make mistakes because they know that errors are seen as learning opportunities rather than failures. This mindset is crucial for innovation, as it encourages experimentation and creative thinking.

Employees who trust their colleagues and leadership are more likely to be open, honest, empathetic, collaborative, and constructive. Trusting relationships help break down barriers and biases, promoting a more inclusive culture where diversity is truly valued and leveraged. All of which boosts innovation and productivity. Trust in leadership and among peers increases employees’ sense of loyalty and belonging, making them more likely to stay with the organization long-term.

This powerful, practical training session will enable your teams to establish, monitor and grow the psychological safety and trust levels within the organisation.

The course will address frequently asked questions such as:

  • What is psychological safety?
  • What is the business goal of psychologically safe teams?
  • What are the benefits of Psychological Safety?
  • How to conduct a psychological safety audit in your team
  • Why is building trust in the workplace important? 
  • How to use The Trust Equation
  • How to build trust in the remote workplace?

 NQF Level 4

Trust and Psychological Safety

Who should attend?

  • Any Level of Employee
  • Team Leaders
  • Supervisors
  • Management and Leadership

Training Outline

  • Psychological Safety

    • What is psychological safety?
    • What is the business goal of psychologically safe teams?
    • The Surprising Benefits of Psychological Safety
    • How to conduct a psychological safety audit in your team
    • How to avoid the Common Knowledge Effect
    • Brainstorming Session: How high is safety and trust in your team?
    • Project Aristotle’s Key Characteristics of High-Performing Teams
    • 7 ways to create psychological safety in your workplace
    • Pixar’s approach to creativity to solidify psychological safety
    • 3 Building Blocks to increase your teams psychological safety.
    • Get rid of Binary Thinking
    • How to build Psychological Safety for inclusion and accountability
    • How to hold someone accountable without shame.

    Building Trust

    • Why is building trust in the workplace important? 
    • Unpacking the two types of trust in a team: Practical Trust and Emotional Trust
    • How to use The Trust Equation
    • Move from Head Trust to Heart Trust
    • How to build trust in your team using Credibility, Intimacy and Self-Orientation
    • Building trust in the remote workplace 
    • 10 Practical ways to build trust in a relationship

Additional Information

Course Duration: 1 Day

Presented : In-house and online

In-Person/In-House Training Includes:

  • Comprehensive Manual
  • Framed Certificate of Attendance
  • Notepad & Pen
  • Attendance Register
  • Delegate Feedback Form
  • Competency Test
  • Facilitator Feedback Report

On-line Training Includes:

  • Comprehensive Manual
  • Certificate of Attendance
  • Attendance Register
  • Delegate Feedback Form
  • Competency Test
  • Facilitator Feedback Report

Contact us for more information