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Trust and Psychological Safety

Building Blocks for High-Performance Teams

In a recent article published on bbc.com by Hannah Hickok she states “Under better circumstances, trust begets trust; at the moment, experts are finding that the reverse is true. Without in-person interactions to bolster our professional relationships, there’s more room to make negative – often unfounded – assumptions about our colleagues’ behaviours. And many supervisors haven’t been trained to manage a team remotely, causing them to fall into the trap of over-monitoring employees, which tends to backfire. All these factors are creating a cycle of virtual workplace distrust that’s exacerbated by pandemic fatigue and the struggle to sustain our mental health amid an extended period of uncertainty.”

Psychological safety is needed for trust to be built and maintained and is a shared belief that the team is safe for interpersonal risk-taking. People are not afraid of negative consequences like being criticized, ignored, laughed at, or punished. High-performing teams need psychological safety. When people feel accepted and respected, they bring their best selves to work.

This powerful workshop will enable delegates to understand the building blocks of psychological safety and trust and how to use these tools to ensure that their teams continue to perform during this time.

Workshop Outline:

  • What is psychological safety?
  • Project Aristotle’s Key Characteristics of High-Performing Teams
  • 7 ways to create psychological safety in your workplace
  • Unpacking the two types of trust in a team: Practical Trust and Emotional Trust
  • How to use The Trust Equation
  • How to build trust in your team using Credibility, Intimacy and Self-Orientation
Trust and Psychological Safety

Additional Information

Course Duration: Flexible according to clients’ needs

Presented : In-house and online



  • Notepad & Pen

Contact us for more information