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Delegation Skills
Training and Development
This training course on Delegation Skills looks at how systematic delegation will improve organizational efficiency and productivity. When used properly, delegation is an effective way of managing personal time and developing staff. Delegation should be done at the correct time, include challenging tasks, and the responsibility and authority for achieving those tasks.
The course will address frequently asked questions such as:
- What delegation is and what it is not?
- What are the barriers to delegation?
- How to effectively delegate?
- What cannot be delegated?
- How to give clear instructions for measurable outcomes?
- How to manage adherence to deadlines?
Who should attend?
- Middle Management
- Supervisors
- Team Leaders
- People who have been earmarked for succession
Outline
Training Outline
Introduction
- Unpacking what delegation is and is not
- Why is delegation a key management tool
- Advantages of delegation
Barriers to Delegation
- Understanding the barriers
- Practical tips and tools to overcome the barriers
Rules of Delegation
- Delegation not abdication
- Delegation not micro-management
- Activities to delegate
- What cannot be delegated
- When and when not to do it
Effective Delegation
- Clear instructions for measurable outcomes
- How to minimize risk
- How to manage adherence to deadlines
- The RACI principle of delegation and role sharing
- How to give and receive feedback
- Difficult feedback steps
- How to monitor progress
- Time management for delegation principles
Information
Additional Information
Course Duration: 1 Day
Presented : In-house and online
In-Person/In-House Training Includes:
- Comprehensive Manual
- Framed Certificate of Attendance
- Notepad & Pen
- Attendance Register
- Delegate Feedback Form
- Competency Test
- Facilitator Feedback Report
On-line Training Includes:
- Comprehensive Manual
- Certificate of Attendance
- Attendance Register
- Delegate Feedback Form
- Competency Test
- Facilitator Feedback Report