Meeting Management and Minute Taking

Training and Development

The Minute Writing and Meeting Management training workshop focusses on why meetings are an essential element of business communication and being able to organise, prepare for and take and distribute minutes efficiently is an important skill that can be learned and enhanced.

The course will address frequently asked questions such as:

  • How to Schedule and Administrate Meetings
  • What is my role Before, During and After the Meeting?
  • How to draw up an agenda for a meeting
  • What are the guidelines for minute taking of a meeting?

Who should attend?

  • Personal Assistants
  • Executive Assistants
  • Secretaries
  • Project Assistants
  • Administrative Assistants
Outline

Training Outline

Introduction (15 minutes)

  • Overview of the reason and importance of this workshop
  • Expectations from delegates

Part 1 – Planning and Executing Professional Meetings (1 Hour)

  • Why Do Meetings Have A Bad Reputation?
  • 10 Ways to Prevent Pointless Meetings
  • The Ten Commandments of Effective Meetings
  • The Stages of an Effective Meeting
  • Scheduling and Administration of Meetings
  • Clearly Identify Your Role Before, During and After the Meeting

Group Discussions and Action Planning (30 minutes)

  • Break into small groups to reflect on key takeaways from this part of the workshop.
  • Share insights and lessons learned.

Part 2 – Practical Agenda Setting (1 Hour)

  • Why is an Agenda important
  • How to Create an Effective Agenda
  • When to send out the agenda
  • How can an agenda assist with minute taking?
  • Meeting Agenda Sample

Group Discussions and Action Planning (30 minutes)

  • Break into small groups to reflect on key takeaways from this part of the workshop.
  • Share insights and lessons learned.

Part 3 – Effective Minute Taking (3 Hours)

  • Why Meeting Minutes Matter
  • What guidelines does POPIA provide regarding minute taking
  • How to Improve Your Active Listening Skills
  • Minute Taking Tips to Assist You Before, During and After The Meeting
  • When to send out minutes
  • How to take minutes in a Virtual meeting
  • Meeting Minutes Do’s And Don’ts
  • Some Handy Tips for Taking Minutes
  • Common Challenges for Taking Minutes
  • Example of Effective Minutes

Group Discussions and Action Planning (30 minutes)

  • Break into small groups to reflect on key takeaways from this part of the workshop.
  • Identify specific actions they can implement to improve their minute taking skills.
  • Share insights and lessons learned.

Conclusion and Feedback (15 minutes)

  • Summary of workshop highlights and key learnings
  • Opportunity for participants to provide feedback on the workshop content and format.

Information

Additional Information

Course Duration: 1 Day

Presented : In-house and online

In-Person/In-House Training Includes:

  • Comprehensive Manual
  • Framed Certificate of Attendance
  • Notepad & Pen
  • Attendance Register
  • Delegate Feedback Form
  • Competency Test
  • Facilitator Feedback Report

On-line Training Includes:

  • Comprehensive Manual
  • Certificate of Attendance
  • Attendance Register
  • Delegate Feedback Form
  • Competency Test
  • Facilitator Feedback Report