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Disability Awareness and Sensitivity

Training and Development

We understand the importance of creating a diverse and inclusive workplace culture. We believe that everyone deserves equal opportunities to succeed and that we can all learn from each other’s unique perspectives and experiences. That’s why we are excited to offer you our Disability Awareness and Sensitivity Training, brought to you by The Mindspa.

Our training program is designed to enhance your team’s understanding of disability issues and equip them with practical skills and strategies to interact respectfully and sensitively with people with disabilities.

Our experienced trainers will take them on a journey of empathy, learning, and growth, helping them to develop a deeper appreciation of the challenges faced by people with disabilities and how you can be a positive influence in their lives.

Our training covers a range of topics, including:

  • The different types of disabilities and their impact on daily life
  • Understanding disability-related terminology and language
  • Barriers faced by people with disabilities in the workplace
  • How to communicate and interact respectfully with people with disabilities
  • Strategies for making your workplace more inclusive and accessible

Our training is suitable for all employees, from frontline staff to senior managers, and can be tailored to meet your specific needs and requirements. The training is available in both in-person and virtual formats, ensuring maximum flexibility and accessibility.

Join us on this journey of discovery and make a meaningful contribution to building a more inclusive and diverse workplace culture.

“Although the world is full of suffering, it is full also of the overcoming of it.” –Helen Keller


NQF Level 4

Disability awareness training by The Mindspa Institute

Who should attend?

  • All employees

Training Outline

  • The Employment Equity Act and the Code of Good Practice on the Employment of People with Disabilities
  • Defining Disability and Definition of People With Disabilities
  • Visible versus Invisible disabilities
  • All people are different
  • Overcoming our fear
  • Awareness and Etiquette
  • Common Courtesies
  • Accommodation
  • Confidentiality and Disclosure of Disability
  • Recruitment & Advertising
  • Interviews / Selection
  • Conditional Job Offers
  • Testing
  • Termination of Employment
  • Employment Equity
  • Employee Benefits
  • Orientation and Initial Training
  • Training & Career Advancement
  • Retaining staff with Disabilities
  • The Language of Disability
    • Wheelchair users & people with mobility impairments
    • Persons of Short stature (dwarfism)
    • People who use a stick, crutches or walking frames
    • Persons with sight Impairments
    • People with impaired hearing
    • Persons with speech difficulties
    • Psychiatric and intellectual difficulties
  • Autism
  • Down Syndrome
  • Deafblind
  • Epilepsy
  • Intellectual Disability and/or Mental Illness
  • Mobility Impaired
  • Sight Impaired
  • Visible vs. Invisible Disabilities
  • Disability Sensitivity
  • Unfair Disability Discrimination
  • Misconceptions
  • Overcoming our Fear
  • 19 Do’s and Don’ts for Interacting with People with Disabilities
  • Contact Details of Disability Organisations


Additional Information

Course Duration: Flexible according to clients’ needs

Presented : In-house and online


Contact us for more information