010 110 0227
Mon - Fri 09:00-17:00

Disability Awareness and Sensitivity

Training and Development

This training workshop will enable your staff to have a better understanding of the variety of disabilities they may encounter and how to deal with this in a sensitive, practical manner. It will help them to overcome the natural fear we may have when we interact with a disabled person and give tips on awareness and etiquette in these situations.

“Although the world is full of suffering, it is full also of the overcoming of it.” –Helen Keller

The course will address frequently asked questions such as:

  • What are the visible versus invisible disabilities?
  • How can I overcome my fear of inter-acting with people with disabilities?
  • What is the correct etiquette and common courtesies?
  • How can I help people with disabilities?
  • What is the language of disability?

NQF Level 4

Disability awareness training by The Mindspa Institute

Who should attend?

  • All employees

Training Outline

  • The Employment Equity Act and the Code of Good Practice on the Employment of People with Disabilities
  • Defining Disability and Definition of People With Disabilities
  • Visible versus Invisible disabilities
  • All people are different
  • Overcoming our fear
  • Awareness and Etiquette
  • Common Courtesies
  • Accommodation
  • Confidentiality and Disclosure of Disability
  • Recruitment & Advertising
  • Interviews / Selection
  • Conditional Job Offers
  • Testing
  • Termination of Employment
  • Employment Equity
  • Employee Benefits
  • Orientation and Initial Training
  • Training & Career Advancement
  • Retaining staff with Disabilities
  • The Language of Disability
    • Wheelchair Users/ People with Mobility Impairments
    • Persons of Short Stature (Dwarfism)
    • People who use a Stick, Crutches or Walking Frames
    • Persons with Sight Impairments
    • People with Impaired Hearing
    • Persons with Speech Difficulties
    • People with Psychiatric and Intellectual Difficulties
    • Autism
    • Down Syndrome
    • Deafblind
    • Epilepsy
    • Intellectual Disability and/ or Mental Illness
    • Mobility Impaired
    • Sight Impaired


Additional Information

Course Duration: Flexible according to clients’ needs

Presented : In-house and online


Contact us for more information