Emotional Intelligence (EQ), more than IQ, determines professional and personal growth and success. The fundamentals of EQ will improve your inter-personal relationships, communication skills, conflict and anger management.
You will learn
- What EQ is and how you can improve your own levels of EQ
- How you can use emotionally intelligent communication techniques in your daily life
- How you can improve your inter-personal relationships with all levels in the organisation
- How to use EQ to positively deal with conflict and anger
- How EQ can help you deal with stress
- Top EQ tips for an improved life at work and at home